Customer Service Sales

J USTIN D. BRALTS

**** ******* ****** ***# ***

Apopka, Fl. 32703

Cell Phone 407-***-****

e-mail: j abjd9t@r.postjobfree.com

QUALIFICATIONS

I have a substantial amount of experience and outstanding skills in Sales and in

customer service . In my career, I have 7 solid years experience in the Retail,

G rocery, Sales, and Restaurant industry. I am very accustomed to working in fast

paced environments with the ability to think quickly and successfully handle

d ifficult situations. In my professional opinion, the customer/ Guest is the number

one priority.

I was a sales rep for Coca- Cola E nterprise where I would have 9 -12 accounts on a

weekly route and would sell existing product, new product, build displays and t ry

and sell coolers by offering better position points than the competitors. I worked in

bulk, which includes stores like P ublix, Winn Dixie, Albertsons, and Wal-Ma rt . I

would develop a strong relationship with my store managers and would go above and

beyond to keep the image of my company in the front of their mind. I would do this

by keeping our product stocked, Build perfect displays. Ul timately, I would just listen

to what they wanted and do i t.

I have excellent Organizational skills: For example, I worked for Albertsons and

Coca- Cola for 2 years and at coke the places in the back were big enough to fi t

pallets of product. I would unwrap our products and put what needed to be on the

shelf and organized the rest of the cases of cokes, boxes of bottles and other product.

I would have to stack my back stock in a certain manner because I would have to be

back the next day to do the same all over again. I made sure my area was clean even

as I worked. I would condense a lot into a li t t le.

E xcellent people skills, ability to work well with others, in both supervisory or

support staff roles.

WORK H ISTORY

ALBERTSONS Position, Customer Service, stock crew, 2003- 2006

Starting as a Costumer Service clerk, I was mostly entitle to keeping the store in t ip

top shape weather it be cleaning up a mess or taking care of a costumer.

As I showed my ability to take on more duties, I became a stocking clerk. As a

Stocking Clerk, I worked closely with all the managers, learning about the store's

i nventory, and the relationship between the store and its vendors. Then I got

another promotion to grocery supervisor where I was t rained to use heavy

machinery, also provided t raining to new Albertsons employees.

COCA-COLA ENTERP ISES, Sales Rep./ Retail Merchandiser, 2007- 2009

My duties with coca cola were Customer Service, Store Management, and

D istribution, Quality service, Face to face sales. (Examples: Displays, new products,

seasonal products, and volume.) This job required me to lif t a lot and make sure t ime

management and organization was nothing but perfect. * * * LA ID OFF DUE TO

C UTBACKS** *

T HE CHEESECAKE FACTORY Position, Server, 2009 –2010

I am able to work in a fast paced environment, able to speak clear and comfortably

w ith guests, able to work on a f lexible schedule.

PERSONAL QUALITIES

I am a very likeable person. I like to say I have a gift. I am able to mold my

personality, so that I am my customer’s best fr iend. I can sense what they are

t hinking and feeling while I am interacting with them. With that ability, I am able

to emulate a comfortable and t rustworthy guy, and that is what gets them to buy

f rom me and not my competitor.

I have the ability to read people and understand their needs. I find it very easy to

develop relationships with store managers and other Sales reps./ merchandisers. I

am a fun and outgoing person with a funny, easy understanding, down to earth

personlity. I am very personable. I love to talk to meet new people. I am willing to do

w hatever it takes to bring verifiable results.

EDUCATION

H igh School Education, 2002-2006

Seminole State College, 2006- 2009

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