Customer Service Administrative Assistant

***** ***** **** 904-***-**** ******@*******.***

Callahan, Florida 32011 CELL-815-***-****

Pamela Hutton

• 20 plus years as a shipping coordinator and load planner, dispatcher, and

customer service

• 5 years as a manufacturing supervisor

• 10 years as an administrative assistant

Objective To secure employment as a shipping/receiving coordinator, shipping clerk,

supervisor, or research clerk in which I can utilize my superior skills. I'm tenacious, thorough, business

minded. I’m quick to learn, reliable, and dedicated to my employer. I will consider any job which pays

$11.00 hourly or better or $30000 annually.

Summary of 03/2010 to 07/2010

Dispatcher Office clerk Prologistix Jacksonville, Florida

• T ruck dispatch, assigned drivers, draymen, brokers to local

loads running from wood mill to local rails, repositioned

d rivers, attached to t railers, attached legs to dispatched rail

loads, assigned pick up numbers to drivers, recorded all t railer

n umbers, checked for waybills.

O ffice helper, typing, filing, scanning, file collation, answered

t elephone, greeted and announced visitors, assembled and

organized shipped loads paperwork.

02/2008 to 11/2009

Administrative assistant Kelly Services Jacksonville, Florida

• Scanning, filing, data entry, tracking and tracing, setting customer

appointments, customer research, and telephone work. Extensive use of AS

400 system. Also trained in JD Edwards usage. Skilled at Microsoft Works,

Word, Excel, Power Point, Outlook Express, maps, Received inbound UPS

Fed-Ex, other miscellaneous carriers such as R&L goods, distributed,

scanned in, and sorted all inbound, validated all upon receipt, processed

PO’s and RMA goods, filled out and completed all documentation, used floor

jack and dolly to move goods, redirected inbound goods to proper

departments, such as PO inspection, warehouse location, machine shop,

office. Several temp jobs were involved. I kept them until the assignment was

complete. Average pay rate was $11.00 per hour.

02/2007 to 11/2007

Shipping Clerk Industrial Cold Storage Jacksonville, Florida

• Directing drivers, preparing paperwork for Jaxport, verifying load paperwork,

preparing and distributing tally sheets, scanning, filing, telephone work,

entering trailer locations. AS 400 usage

02/2006 to 11/2006

Assembler Tensolite St. Augustine, Florida

• Production work in Netflite department, set-up and operate automatic

braiding machines to insulate and cover airline cable assemblies

05/1995 to 11/2005

Shipping Coordinator Raynor Garage Doors Dixon, Illinois

• Responsible for 20 state warehouse loads, including some exports,

manifest preparation, BOL preparation, preparing and distributing pick

lists, “hot” orders, backorders, processing and closing orders, LTL loads,

full warehouse loads, bills of lading, customer service work, load weights,

faxing, managing pick up desk after hours, worked largely alone,

managed warehouse questions and concerns, prepared and recorded

comp checks, disputed and won rail billings, was self governing,

managed common carriers, communicated with export department. All

paperwork was completed using AS 400 format

Foreman from 1990 to 1995 at same employer

• 5 years as a foreman, responsible for 38 workers, directly under my

supervision. All my employees except 2 were men. Did time and attendance,

efficiency within 3 different running departments, handled all aspects of

supervision, did my own reviews of each employee, I handled all disciplinary

matters, employee meetings, and was responsible for timely and efficient

training of all new employees. I hired my own employees. Scheduled

production runs, small parts, safety matters and insurance concerns. I was

solely responsible for implementing a map and location system of all used

dies within the press department, this map is still in use today.

• 5 years as an assembler and line lead. I became a line lead within 6 months

of my hire date.

Education 1969 to 1973 Sterling Township High School Sterling

Ill. High school Diploma

I am looking for a job within shipping, coordination, supervision, administration, order entry, or any

administrative, organizationally challenging job, although my first love is in the load planning

arena.. I have a proven track record as an administrative assistant for a products manufacturer,

as a foreman, a clerk, and in a manufacturing working environment. I have experience in shipping

office protocol, manufacturing production work, department organization, data entry and

management experience. I have traveled through the ranks by starting out as a production floor

worker and working my way up the corporate ladder to foreman, and finally, spending several

years in the shipping office. I’m reliable, adaptable, a fast learner, and a capable troubleshooter. I

welcome change within a working environment. My record is exemplary, and I show up for work,

on time, every day. I have several letters of recommendation I would be happy to share with your

human resource department. Thanks for your consideration

Pamela Hutton

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