Customer Service Project Manager
Resume:
Objective
To pursue and obtain career in the sales/customer service industry.
Education
High School College Prep Diploma
North Springs High School
Sandy Springs, Ga
Woodland High School
Cartersville, Ga
Some College
2002-2004
Valdosta State University
Valdosta, Ga
- completed core requirement classes and additional electives.
Multiversed in English and Spanish
languages.
Honors and Achievements
Woodland High School Honors Student
2000-02
Georgia State European Choral Ambassador
2000
Georgia State Governor's Honors Program Selection
2001
Lucy M. Stewart Music Education Scholarship Recipient
2002
Relevant Experience
Eckerd Pharmacy - Mastering POS system. Working directly with customers
daily. Providing excellent customer service.
Blockbuster Video - Managing multiple employees, including training,
hiring, and scheduling. Mastering POS system, running inventories and
measuring time efficiencies.
Daily evaluation of margin and profit of sales.
Convergy's - Professional Computer training and satellite operations.
Professional customer service courses and training. Supplying technical
support and troubleshooting to customers worldwide. Including incoming and
outgoing calls for sales and services.
Lowes Distribution - Working physical / long hours filling and loading
orders in a distribution facility. Ongoing knowledge of distribution
processes and channels.
City of Valdosta - Providing service and customer service to city
residents. City government courses in customer service and defensive
driving. Including calling and receiving calls from city residents and city
officials in contract specifications. Trained in industrial heavy and light
equipment as well as industrial tools and hardware for common mechanical
operations.
Davey Resource Group - Professional training with CPR and defensive driving
qualifications. Agressively worked my way up from entry level position to
project manager. Managed crew and corporate regional projects, including:
timesheets, time efficiency, vehicle upkeep, equipment upkeep, independent
working, working directly with client and customer daily. Well versed in
autocad and Geographical Informational Systems, including Microsoft Office
Suites.
Previous Jobs
Convergence Audio/Visual
2000-01
Position: Expediter
Kennesaw, Ga (Company no longer exists)
Eckerd Pharmacy
2001-02
Position: CSR/Pharmacy Tech
3245 Cobb Pkwy.
Acworth, Ga 30101
Blockbuster Video
2002-06
Position: Manager
118 Northside Dr.
Valdosta, Ga 31602
Defender Services Inc.
2003
230 Spring Street Northwest
Atlanta, GA 30303-1051
Convergy's (a DirecTV partnership)
2006
3947 Ext N Oak Street
Valdosta, Ga 31601
Ed Castro Landscape
2006
1125 Old Ellis Road
Roswell, GA 30076-3820
Lowe's Distribution
2007
1550 Commerce Drive
Valdosta, GA 31601-1206
City of Valdosta (Engineering Dept)
2007-2008
216 E Central Ave.
Valdosta, GA 31603
Davey Resource Group (A Division of Davey Tree)
2008-2010
2035 Grasslands Parkway
Alpharetta, GA 30004.
References
Brett Moore
Sprint Employee
Fernandina Beach, FL
Stewart Crow
Government Employee / Management Analysis
748 Hwy 36 E
Barnesville, Ga 30204
Bradley Kight
Government Employee / High School Teacher
3833 N. Oak St. Ext
Apt 219
Valdosta, Ga 31605
Contact this candidate