Customer Service Representative

MAUREEN A. JOHNSON

Current Address E-mail Address

**** *. ******** ***** abjd7w@r.postjobfree.com

Xenia, OH 45385

937-***-****

HIGHLIGHTS OF QUALIFICATIONS

. Accustomed to working in a fast paced environment with the ability to

think quickly and successfully handle difficult tasks.

. Consistently maintain a positive attitude and enjoy helping people

. A patient listener who works well under pressure

. Organized and detail-oriented

. Outstanding customer service and communication skills

WORK EXPERIENCE

. November 2009-May2010 Sales Floor Associate, Target Corporation

. January 2008-June 2008 Customer Counseling, National City Mortgage

. 2000-2006 Full- time parent

. 1998-2000Realtor's Assistant, Internet Agents

Worked with a realtor coordinating mailings to clients and assisted on

servicing property listings.

. 1996-1998 Customer Service Representative, AAA Miami Valley

Handled various types of calls in the emergency road service department.

Responsible for arranging towing service for members. Worked in the

dispatch room making critical decisions when dispatching towing service

for members. Answered some travel related questions and took trip-tik

orders.

. 1995-1996 Worked for a residential cleaning service, M&J Cleaning

Cleaned client's homes.

. 1994-1995 Customer Service Representative, AAA Miami Valley

Handled various types of phone calls in the emergency road

service department. Answered travel related questions and took trip-

tik orders.

Education: Attended Rets Tech Travel & Tourism program. Graduated in 1993

from Greene County Career Center Horticulture program.

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