High School Data Entry

Joanna Elizabeth Yeiter

260-***-**** - **** Park Avenue, Fort Wayne, Indiana 46807

abjd7g@r.postjobfree.com

Education

New Haven High School- New Haven, Indiana

Graduation date : 2008

Core 40 Diploma

Indiana University-Purdue University Fort Wayne (IPFW) - Fort Wayne,

Indiana

Expected Graduation date : 2015

Major Pre-Law

Work Experience

Centennial Wireless Call Center (AT&T)- Care Service Associate

Fort Wayne, Indiana (June 2009- Present)

Daily job activities include assisting customers with account inquiries,

complaints and service accounts

Responsible for processing account payments, orders and billing issues.

Utilize computer tools and in-house software to accomplish tasks, process

information and record actions taken.

Developed multitasking skills while holding proper communication with

customer and maintaining professionalism

Quiznos- Night Shift Leader

Fort Wayne, Indiana (August 2008- June 2009)

Managed night shift crew and responsible for accomplishing tasks before

closing the store.

Provided customer assistance, processed orders and answered inquiries.

Learned to prioritize daily work to accomplish goals more effectively.

Responsible for counting daily earnings and preparing money for deposit.

Maintained store according to health regulations and made sure that food

was ready for next business day.

Developed organizational, interpersonal and management skills.

Arby's - Crew Member

Fort Wayne, Indiana (June 2008- February 2009)

Responsible for taking orders from customers, ensured customer received

correct other and processed payments.

Helped maintain store clean and neat.

Skills

Read, write, speak Spanish fluently

Knowledgeable in MS. Office Products (M.S. Word, M.S. Excel)

Data Entry

Interpersonal, communication.

Contact this candidate