Customer Service Sales
Resume:
Simon K. Duan
abjd6z@r.postjobfree.com
Milwaukee, WI 53225 Contact number:
[pic]OBJECTIVE: Seeking a office position in a professional environment
where my professionalism and character can excel in working for and
assisting different customers to fulfill both company and customer needs
and tasks.
EDUCATION:
B.S. in International Studies (GPA 3.0/4.0)
Minor: Economics
University of Wisconsin-Stevens Point, Stevens Point, Wisconsin (May,
2010)
Cumulative GPA: 2.8 (4.0=A)
Additional business courses outside major:
Intro Financial Accounting Intro Managerial
Accounting
Management Principles Marketing Principles
Business Law I Principles of Finance
Professional Experience:
Russ Darrow Nissan Car Dealership, Milwaukee, Wisconsin
August of 2010 to present
Sales entry:
- Requires gaining car knowledge on new products every week
- Accomplish the company goal by meeting demands everyday
- Provide vehicle information to customers
- Ability to present and demonstration a vehicle
- Price Negotiation with customers
Copps Food Center, Stevens Point, Wisconsin Summer of
2005 to September of 2010
Cashier:
- Operate a cash register and customer checkout.
- Assist customer needs and provide customers with the best service.
- Recognized for efficient customer service.
- Received a Customer Champion silver pin award, which is the
equivalent of ten bronze customer champion pins. The pins are
awarded for outstanding performance.
ELS Advantages, Brookfield, Wisconsin
June of 2010 to July of 2010
Sales entry:
- Implement the delivery of sales strategies and motivate employees
to meet the
company goals
- Visit business owners to offer a greater value of plans to reduce
the owner's business cost
- Establish and maintain effective relationships with new and
existing customers, establishing their needs and advising them on
the suitability services
- Perform business to business sale on behalf of T-mobile
- Going on the field for door to door sales with different
products everyday
- Represent the company to present products to the community
Additional experience:
Team Captain
Summer of 2004 to 2006
Stevens Point Under19 Soccer Team
- Organized and scheduled team practices and games.
- Coordinated soccer tournaments within the local area.
Team Treasurer and Captain
Fall of 2009
University of Wisconsin Stevens Point Men's Soccer Club Team
- Managed team finances.
- Arranged transportation to games.
- Selected team members for matches.
Skills:
- Fluent in Cantonese, Chinese and English.
- Computer skills: MS Window, Word, Excel, PowerPoint and
Spreadsheets.
- Understanding of customer service principles.
- Ability to work in a fast pace environment.
Abilities:
- Experienced in and adaptive to various working environments.
- Outgoing and positive personality providing peaceful and joyful
interactions with colleagues and customers.
Simon K. Duan
5516 N. Lovers Lane Apt C15
abjd6z@r.postjobfree.com
Milwaukee, WI 53225 Contact number:
[pic]
REFERENCES
Jesse J Czech
Graduate Student/Instructional Assistant
College of Fine Arts and Communication
University of Wisconsin-Stevens Point
225 CAC
1101 Reserve St.
Stevens Point, WI 54481
Mike Pickard
Front End Manager
Copps Food Center
5657 Us-10 E
Stevens Point, WI 54481
Contact this candidate