**** ********** **.

Abilene, TX *****

325-***-****

Barbara A. Woodard

Objective To obtain a position where I can utilize my

extensive customer service and data entry skills

Experience July 1993- September 1995 AT&T Wireless Abilene,

TX

Customer Service Representative

Received inbound and placed outbound calls to

customers.

Processed credit checks for potential new

customers, assigned cellular phone numbers,

explained billing, coverage's and service issues

for customers

Performed sales to customers for additional

accessories or coverage to their existing account.

September 1995 - July 1999 AT&T Wireless Lubbock,

TX

Accounts Payable Clerk

Verified and coded all bills for the company

district

Reviewed all reports for commissioned sales

representatives

Processed all payments for incoming AT&T invoices,

billings, etc from vendors

August 1999 - March 2009 AT&T

Lubbock, TX

Service Order Writer/Force Clerk

Processed inbound documentation for new customers

requesting land-line service.

Updated and made necessary changes for procedures

and methods for processing.

Monitored onsite customer service representatives'

inbound and outbound calls, daily logs, schedules

and requests for adjustments.

Education Abilene High School Diploma Abilene, TX

References Available on request.

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