ESTHER SANTIAGO
*** ****** ***** **. 678-***-****
Newnan, GA 30265 678-***-****
abjd4m@r.postjobfree.com
EXPERIENCE:
**/** ** ******* ** Generalist
Four Seasons Landscape Management, Inc.
Newnan, GA
08/08 to 05/09 Human Resources Manager
Sygma Network - GA
Newnan, GA
Sygma - GA is a subsidiary of Sysco Corp., providing the selection and
delivery of frozen and dry products to casual restaurants.
Responsibilities include the staffing of 200+ full time professional
drivers, warehouse selectors, clerical, and supervisory positions for the
distribution center, regulatory compliance, disciplinary process, union
avoidance, AAP preparation, wage surveys, policy interpretation, benefits
administration.
06/06 to 08/08 HR Consultant
Provided independent consulting for two companies during this period.
Major duties were policy and procedures development and communication to
work force; training for supervisors on disciplinary actions, harassment,
terminations; handling workers' comp claims; set up accounts
receivable/payable program.
09/04 to 06/06 Human Resources Manager
Mission Foods (Gruma Corp.)
Jefferson, GA
Mission Foods is the largest manufacturer of corn and flour tortillas in
the world. Corporate offices are located in Irving, TX. Responsibilities
included staffing for a 24/7 operation of 400+ full time employees,
Performance Management, policy interpretation, union avoidance,
disciplinary process, safety, regulatory compliance, training, benefits
administration.
Accomplishments:
. Maintained union free environment
. Lowered turnover by 5% first year
. Lowered OSHA record from 2.4 to .88
. Zero lawsuits
10/01 to 04/04 Human Resources Manager
Alsco, Inc.
Sarasota, FL
Alsco, Inc. (formerly National Linen) is an industrial laundry servicing
the food & hospitality industries. Corporate offices are located in Salt
Lake City, UT. Responsibilities included a 2-shift, union facility with
250+ full time employees, labor relations, recruiting, safety, disciplinary
process, recruiting, regulatory compliance, AAP.
Accomplishments:
. Increased union rapport with shop stewards
. Pro-active handling of issues
. Experienced only one (1) grievance resulting in arbitration during
tenure
. Involved in pre-planning for contract negotiations
. Team player in achieving 1M production hours w/o lost time injuries
. Selected HR Mgr. of the year over 45 peers in the first year
11/99 to 11/00 Regional Human Resources Manager
BREED Technologies
Lakeland, FL
BREED Technologies is (was) a manufacturer of automotive restraint systems
and a Tier 1 supplier for the automotive industry. They declared Chapter
11 and my position was eliminated. Responsibilities included 7 regional
locations and Asia/Pacific liaison with 1,500 employees, Performance
Management, Policies & procedures development, all levels of employee
relations, internal investigations of harassment.
Accomplishments:
. Developed an approved Policy Manual
. Improved employee relations thru alternative solutions
. Zero unemployment claims lost
. Zero lawsuits for any reason
11/97 to 03/99 Human Resources Manager
B. C. Rogers Poultry
Forest, MS
B. C. Rogers (now Koch Foods) is a processor/distributor of fresh and
cooked poultry products. Responsibilities included recruiting for 2 plants
with 2-shift operations with 1,100 employees, safety, salary
administration, disciplinary process, regulatory compliance, supervision of
staff consisting of industrial nurses, HR Reps, payroll and benefit clerks.
Accomplishments:
. Reduced work comp monetary losses by 75%
. Developed Policy Manual
. Reduced turnover and absenteeism by developing incentives
09/93 to 11/97 Human Resources Manager
Perdue Farms
Georgetown, DE & Robbins, NC
Perdue Farms is a processor/distributor of fresh and cooked poultry
products. Responsibilities included recruiting for a 2-shift operation
with 1,300 employees, union avoidance, AAP, EEOC responses, safety,
regulatory compliance, supervision of staff consisting of industrial
nurses, HR Rep, attendance and benefit clerks.
Accomplishments:
. Translated Corporate Employee Handbook into Spanish
. Promoted 2 times in less than 18 months
. Developed 3 approved Affirmative Action Plans
. Responded to and successfully defended 6 of 6 EEOC charges
. Achieved 98% success rate for unemployment claims
. Audited successfully by INS, OFCCP, and DE Dept. of Labor
. Team Player in achieving 1M production hours w/o lost time injuries
EDUCATION: Bachelor of Business Administration
International Institute of the Americas
Other: Bilingual: English/Spanish