Customer Service Engineer
Resume:
Stephen Bryant
Fairborn, OH *****
*******.******@********.***
Technical Skills
Great leadership ability
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Strong people skills
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Superb ability to adapt to different situations.
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Excellent mathematic skills
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Prior experience with SurfCam/AutoCAD
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Experience with CNC machining, tool and die, and blueprint reading
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Great understanding of pneumatics and hydraulics
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Exceptional motor skills
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Outstanding problem solving skills
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Experience with Microsoft products and Operating Systems such as Microsoft Office Suite, Visual
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Basic and Windows XP/Vista
Extremely knowledgeable of Cisco routers, switches, protocols and configuring
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Various cabling experience and skills
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Education
Sinclair Community College Dayton, OH Graduated August 2010
Associates of Applied Science in Network Engineering
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A member of the Phi Theta Kappa Honor Society and graduated with High Honors- 3.925 GPA
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Sinclair Community College Dayton, OH Graduated August 2010
Certificate - Network Engineering Associate
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Completed the Cisco Training Academy- 4.0 GPA
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Greene County Career Center Xenia, OH Graduated May 1999
o Completed two years of training in Industrial Engineering Technologies
o Ranked first in my class in Mathematics Competition
o Honors on 12th grade Mathematic Proficiency Testing
Employment History
Canaan Community Center (Team Leader) Dayton, OH 4/2010 – 6/2010
Managed team/ assigned work
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Developed a plan for cable placement and installation
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Ran and Installed Ethernet cables through the building
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Terminated cables using RJ-45 connectors and Keystones
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Installed raceway to hide any exposed cables
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Configured computers and created a LAN
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Stephen Bryant
Fairborn, OH 45324
*******.******@********.***
CDO Technologies (Intern) Dayton, OH 2/2010 – 4/2010
Replaced hard drives in laptops and desktop computers
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Transferred hard drive information between computers
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Answered phones and created tickets
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Ran and terminated Ethernet cables using RJ-45 connectors and Keystones
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Installed programs and operating systems onto computers
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Troubleshot desktop problems
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General Motors (Production/Team Leader) Moraine, OH 6/2000 – 12/2008
Suggested many ideas in the area of quality and safety that were accepted and put into action
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Inspected parts and materials for quality
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Installed various parts onto vehicles
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Obtained numerous certifications (can present upon request)
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Worked in team environment
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Filled-in and completed jobs for workers who were not present
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Trained other employees on how to correctly complete jobs
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Exotic Tan (Owner/Operator) Huber Heights, OH 1/2004-8/2004
Managed employees
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Ordered merchandise and supplies
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Kept track inventory
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Maintenance
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Accounts payable/ Accounts receivables
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Customer service
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Contact this candidate