Customer Service Assistant
Resume:
Amanda Illes
North Lauderdale, FL 33068
Phone: 954-***-****
Email: abjd3h@r.postjobfree.com
SKILLS:
Computer: Mac, PC, MS Office Suite, Scanning, and Printing
Design: Adobe Photoshop, Adobe Illustrator, Adobe Acrobat
Professional, Adobe Type Manager Deluxe, and QuarkXpress
Artistic: Art History, Photography, Fine Arts, and Ceramics
EDUCATION:
Barry University, Miami Shores, FL
2006, Magna Cum Laude, Bachelors Degree in Fine Arts
Concentration in Graphic Design
GPA: 3.7
EXPERIENCE:
6/2009 - PRESENT
C'est Papier, Hollywood, FL
Typesetter/Web Photographer
o Typeset invitation sets for weddings, Mitzvahs, and parties with
tight deadlines
o Analyze and execute dealer requests to ensure accuracy of client
orders
o Collect and prepare files in multiple formats for use in various
printing departments
o Take photographs and write descriptions to showcase new product
lines on multiple websites
o Design and implement new design ideas for invitations
o Collect, organize, and send requests from company president to data
techs to ensure accuracy of pricing, descriptions, images, and
functionality on multiple websites
o Check multiple websites for accuracy of info input by data techs
8/2008 - 6/2009
Highland Products Group, Boca Raton, FL
Product Management
o Maintained good working relationship with over 300 vendors
o Collected, organized, and managed large amounts of data for new
vendor set-up to be used by data techs, marketing department, and
sales staff
o Researched and implemented requests from various departments to
ensure accuracy of pricing, descriptions, images, etc. on multiple
websites
o Checked websites for accuracy of info input by data techs
o Time managed and prioritized daily tasks with large ongoing
projects
10/2006 - 04/2008
FedEx Kinko's, Ft. Lauderdale, FL
Customer Service Coordinator
o Operated, Maintained, and trouble shot a variety of computers and
equipment
o Managed production queue according to customer needs and priorities
o Produced orders according to customer specifications while under
tight deadlines
o Multitasked the demands of a busy store while under little to no
supervision
o Assisted in inventory and supply ordering on weekly basis
06/2006
Sharkbait Productions, Ft. Lauderdale, FL
Graphic Designer/Assistant Art Director
o Communicated with client to come up with design for Chinese food
packaging for award winning short film "Just Desserts"
o Designed functional food packaging specific to clients needs
including Chinese food cartons, menu, and bag
o Assisted in the placement of packaging to best showcase the opening
credits appearing on the items previously mentioned
05/2004 - 05/2006
Barry University, Miami Shores, FL
Slide Technician/Professor's Assistant
Photographed, processed, input data, and managed slide collections for
art history and graphic design lectures and conferences
Created filing systems for use by college professor
Assisted in creating college courses through research and
communication with professors
Monitored, maintained, and assisted in computer and printing labs
Handled clerical and organizational duties as well as inter-staff
relations
02/2001 - 03/2004
Oakland Park Medical Center, Oakland Park, FL
Filing Clerk
o Designed new filing system to maximize capacity for growing medical
office
o Created and updated medical charts of new as well as existing
patients
o Organized, collected, and sorted charts for use by doctors and
nurses
ACHIEVEMENTS/ACCOMPLISHMENTS:
2007 Internet Movie Database (IMDb) Assistant Art Director Film Credit
2006 Barry University Senior Exhibition
2006 Barry University Juried Student Exhibition - Juried by Maria Martinez
Canas
2005 Barry University Graphic Design Exhibition
2003 Barry University Photography Exhibition
2002-2006 Barry University Dean's List
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