Customer Service Assistant

Kendra C. Spencer

***** ******* **. ***. # *

Harper Woods, Mi 48225

Cell 313-***-****

Alt 313-***-****

*******.******@*****.***

Profile:

An excellent work ethic, dependable, respectful, and honest. Ability to

understand and follow directions.

Objective:

My objective is to obtain a full or part time position. I am looking for

ways to utilize my skills, to be an asset to the company, and comprehend

the opportunities the company has to offer.

Qualifications:

. Filing, scheduling appointment, answer telephones(phone reception)

. Provide customer service

. Keeping entire build clean, suitable for service including: vacuuming,

sweeping, mopping, and removing garbage

. Clean & stock restroom

. Maintain janitorial supplies and inventory, ordering as needed

. Successfully performed respiration, pulse, and blood pressure checks

. Provide care for elderly or youth clients

. Assistant clients with daily living needs including safety, nutrition,

hygiene, and recreation

. Transports clients to school, doctor's appointment or social activities

in a suitable vehicle

. Completed various life skills training including conflict resolution,

time management, anger management, effective communication skills and

employability skills

Educational History:

2007. Children's Aid Society/American Red Cross

Nursing Assistant Training

2005 Oakland University

Nursing

05. Crockett Career and Technical Center

Nursing

05. Charles F. Kettering

High School Diploma

Employment:

2007- Present Samaritan Manor

A Rhema Skilled Nursing & Rehabilitation Center

2006-07 Direct Care

Home Health Care Provider

2006-07 Eurest Service

Janitor

2002-05 Career Works Inc.

Receptionist

Reference: Available upon request

Contact this candidate