High School Office
Resume:
Lisa M. Gustin
Rockford, IL 61109
E-mail: abjd2g@r.postjobfree.com
Work Experience
Rockford Public Schools 9/2008 - 11/2008
East High School - Secretary
201 South Madison St.
Rockford, Illinois 61104
Illinois Education Association 7/2000 - 4/2007
Associate Staff - Clerical
4949 Harrison Ave.
Rockford, IL 61112
217-***-**** - Debra Knox, HR Dept. in Springfield
Duties: Handled and processed 2,200 teacher union memberships. In
charge of all record keeping for Rockford Teachers union memberships.
Assisted in new teacher orientations. Greeted all members and clients
as they arrived at the office. I was the first person members and
clients came into contact with when arriving at the IEA Office. Typed
and distributed grievances filed by the teacher, clerical and
custodial bargaining units. Took the lead to resolve various computer
issues in the office. Offered and assisted in implementing meaningful
suggestions that made the office operations run more efficiently to
service the members. Designed the first website for the Rockford
Education Teachers Associations. Assisted in creating and distributing
the monthly newsletter for the Rockford Public School teachers.
Assisted my colleagues with computer problems both software or
equipment issues. Worked closely with the Professional staff during
the process of getting a new office location established. Worked
closely with technology dept. in Springfield and local vendors to get
the computer networking and phone systems set up for the new location.
I interviewed various cleaning companies and arranged for the
appropriate company to do the office cleaning contract. Worked with
other Rockford employee bargaining units in the creation and
distribution of newsletters, election materials, meeting notices,
monthly executive board meetings, and general membership meetings.
Assisted Union Presidents and Vice Presidents as needed on a daily
basis. Along with numerous general secretarial duties such as typing
memos, letters, mailing labels, etc.
Rockford Public Schools 3/1986 - 7/2000
Clerical Trainer - School Secretary
201 South Madison Street
Rockford, IL 61104
Duties: First started working as a secretary in the Rockford Public
Schools at various sites. General duties were bookkeeping, greeting
and assisting parents, students, and staff. Handling all student
records, student fees, book fees, daily attendance, staff newsletters,
assisting the principal as needed.
The last 4 years, before I left this job I was the Clerical Trainer. I
was responsible for traveling from site to site training all new
clerical staff. I was responsible for teaching various computer
software classes for the clerical and administrative staff. These
workshops were skills related and other ways to enhance their
professionalism. I developed and conducted two clerical workshops a
year for all 169 clerical staff to participate. I created training
manuals for all substitute clerical staff as a reference guide to
assist them in a clerical position. I worked closely with Human
Resources and the Technology Department to make sure clerical staff
were receiving the most current and necessary skills needed by their
supervisors. I created and distributed a monthly newsletter to keep
them on top of reports and other deadlines they needed to meet. I
developed the districts Clerical Testing programs. I administered all
clerical tests to new and current employees.
Skills
Computer & Office Machines
. Operate 10 key pad
. Operate fax machine, copier, duplicator machines
. Adding Machine
. Dictaphone
. Switchboard (7 line)
. Windows 98, Windows 2000, Windows XP, Windows Vista
. Dreamweaver 8
. Macromedia Software for designing websites
. Approach
. Lotus 123
. SIMS System AS-400 (in-house data entry program)
. Microsoft Office Programs
o Word
o Access
o Excel
o PowerPoint
o Outlook
Education
Rock Valley College April 2002
Grammar courses
High School Graduate
Thomas Jefferson High School June 1983
Job Enhancement Trainings
Franklin Covey "What Matters Most"
October 2002
Focus: Achieving my highest priorities using the Franklin
Planner.
Fred Pryor Seminar "Mistake Free Grammar and Proofreading"
October 2002
Focus: Enhance my grammar and proofreading skills used in my
job.
American Ma nagement Association "How to be a Better Trainer"
July 1999
Focus: Enhance my training abilities when training clerical
employees.
Leadership Skills
Educational Office Personnel Association (EOPA) Elected Union
President, 3 years
Educational Office Personnel Association (EOPA) Appointed Grievance
Chair, 2 years
Educational Office Personnel Association (EOPA) Elected Building
Rep., 4 years
Clerical Trainer for the Rockford Public Schools, 4 years
References
Lori Freeman 815-***-****
Jo Ann Gillespie 815-***-****
Tina Schoenner 815-***-****
Joe Caravello 815-***-**** or 815-***-****
Contact this candidate