Customer Service Manager

MELINDA R. ROBINSON

480-***-****

abjd28@r.postjobfree.com

Self-motivated but also a team player with post-secondary education and

supervisory/management experience. Coordinator able to handle multiple

priorities and projects specializing in customer service. Experience in a

wide variety of diverse and multicultural environments that can handle all

administrative duties.

Professional Strengths

Coordinating Accountable Self

Disciplined

Relationship Builder General Office Support

Customer Service

Effective Communicator Professional Post-

Secondary Ed

Professional Experience

The Bryman School. Phoenix AZ (April 2010- Current)

Undergraduate Admissions

Director of Admissions/Deluvine Carnelia

I am currently responsible for advising and coaching undergraduate students

regarding admissions and degree completion requirements as well as

enrollment for undergraduate programs. On day to day bases I demonstrate

knowledge of admissions policies and FERPA. I use a wide variety of

secretarial and office skills for this position and are very strong at

Microsoft applications. I supervise and train in this position.

JM Adjustments. Phoenix AZ (Jan 2009-April 2010)

Field Adjuster/Secretary

Brandon Verdun/Owner

I was employed as a field adjuster for J.M. Adjustments which is a large

company that handles loans in default for many different banks including

Chase and Wells Fargo. Deliver letters for the banks to peoples residents

and businesses as well as enter data into the computer. This is a self-

motivated position but I also worked in teams at times which required

effective verbal and written communication skills as well as knowledge of a

wide variety of secretarial and office procedures. Budgeting and accounting

was used for my day to day travels as well as for the company as well as

Microsoft office applications.

Nickel Creek Art Gallery. Cave Creek, AZ (Dec 2007-Jan2009)

Co-Owner/Operator

Vallerie Vickers/Owner Operator

Owned and operated an art gallery alongside 2 other owners. I handled the

day to day sales, marketing, budgeting, accounting and advertising of the

business. I was an active member with community planning gallery events and

charities more than once a month. I was the main owner to handle all of the

expenditures for the company ensuring that money was being distributed

properly and used effectively throughout the gallery. I personally

interviewed artists who would be showing in the gallery. I organized the

work of myself and other employees including but not limited to artists.

This position required very effective verbal and written communication

skills as well as a wide variety of secretarial and office procedures.

Axia of University of Phoenix. Phoenix, AZ (March 2004-Nov 2007)

Undergraduate Admission

David Vadasy/Manager

Responsible for advising and coaching undergraduate students regarding

admissions and degree completion requirements, as well as enrolling

students for the University's undergraduate programs. Experience in

developing and maintaining effective working relationships was a must for

this position. I was responsible for development of student academic plans

for degree completion. Developing and maintaining effective working

relationships was a key to success for this position and I used Microsoft

office applications daily. I also processed application payments for

students.

Education

UNIVERSITY OF PHOENIX- Phoenix, AZ

A.S Criminal Justice

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