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Medical Assistant Customer Service

Location:
Lancaster, CA, 93534
Posted:
September 11, 2010

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Resume:

Lorenn Mayfield

***** ********* ****** *********, ** 93536 661-***-****

Objective

Medical Assistant seeking a challenging position, in the medical field where I am able to utilize my skills and

experience in an area that will contribute to a company’s success and the improvement of quality patient care.

Education

Charter College, Lancaster, CA Diploma- Medical Assistant Program

GPA 3.58

Phlebotomy trained

EKG monitoring certified

CPR

AV Adult School, Lancaster, CA Present

Skills & Abilities

Medical front office and back office Patient control and hazardous

• •

procedures communication procedures

Phlebotomy and injections Insurance verification

• •

Assist with general and specialty Answering multi-line telephones- up

• •

examinations to 5 lines

Examine room set up Interacting with patients

• •

Assist with biopsies Basic knowledge of Microsoft Word

• •

EKG monitoring and Microsoft Excel

Urinalysis

Medical laboratory procedures

Medical Experience

Dr. Sadhana Kamath Lancaster, CA

Medical Assistant 07/2010-08/2010

Took vitals for approximately 45 patients daily

Tested for bone density and glucose levels

Performed EKG monitoring- up to 20

Answered telephones- up to 7 lines

Scheduled and confirmed appointments

Made follow up calls

Called to retrieve laboratory results

Filed for multiple offices

Prepared examination rooms

Assisted the physician with minor procedures

Assisted the physician with various tasks as needed

Experience

In-N-Out Burgers Palmdale, CA

Cashier 09/2005- Present

Provides exceptional customer service

Assists customers with their orders

Resolves client concerns and/or complaints

Answers telephones- 2 lines

Currency and credit/debit transactions



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