Customer Service Sales

Adrain C. Hezekiah

*** ****** ****** ******

Hoover, AL 35244

Phone: 205-***-****

Email: abjcv9@r.postjobfree.com

Qualifications: Excellent reputation with customers and co-workers as a

competent, knowledgeable, and helpful professional.

Effective working alone or as a cooperative team member:

honest, reliable, and productive.

Education:

1998-2002 Carroll High School (Honors)

2002-2003 Dillard University-Biology (Dean's List 02-03)

2003-2004 Southern University-Biology

2004-2008 University of Louisiana at Monroe-Marketing

Employment:

11/01-05/02 Stage Department Store, Sales Associate

Customer service

Inventory

Cashier

Placed merchandise on floor settings Inventory

Summer 2003/2005 Chase Manhattan, Lien Release

Sorting/Filing mortgage claims

Focused on productivity

Maintained and exceeded quota

06/04-06/06 Albertsons', Cashier/Lobby Clerk

Customer service

Receptionist

Cash paid-outs/cash handling

Inventory

Focused on maintaining cash balance

06/06-01/07 CenturyTel, Customer Service Representative/Personal Call

Routing Associate

Transferred calls to correct queues

Worked telemarketing orders on customers accounts

CLEC/Resell-disconnected/ported telephone services

Maintained and exceeded quota

01/07-05/07 Stop Loss, Inc., Collector/Receptionist

Collected debt on unpaid accounts

Accepted & transferred calls to correct queues

06/07-06/08 Chili's, Food server

Guest service

Cash handling

06/07-08/07 Dillard's Department Store, Sales associate

Customer service

Inventory

Placed merchandise on floor settings

Maintained and exceeded quota

02/08-12/08 Monroe City School Board, Paraprofessional

Teacher's aid

Assisted students with special needs

08/08-11/08 Direct Digital T.V., Sales agent

Setup/assisted new customers on accounts

Customer service sales

11/13/08-10/29/2009 Accent Marketing, Technical Support Agent

Assisted customers on accounts for Boost mobile

12/14/2009-present AT&T, Sales/Customer Service Rep.

Assisted customers on account

Offered/sold products by AT&T companies

Maintained & exceeded quota

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