Albert Leung

*** ***** **** - ********, ** *****

808-***-**** - abjcqg@r.postjobfree.com

Performed at a high level in all prior customer service, sales positions

held, often exceeding company standards and expectations. Strong analytic

and problem solving background ideal for fast-paced, stressful and adverse

working environments. Currently seeking a fresh start to a new and

rewarding career.

. Fluent in Cantonese and English

. Basic knowledge in Japanese, Mandarin, and Spanish

. Detail oriented, highly efficient

. Excellent work ethic, self-starter

. Great communication and interpersonal skills

. Proficient computer knowledge

EXPERIENCE

Financial aid applicant services, Jan 2010 - June 2010 (seasonal

temp)

Kamehameha Schools - Financial Aid; Honolulu, HI

. Managed data of financial aid applicants across various databases

. Reviewed financial documents to determine applicants' eligibility

for aid

. Attended workshops around the island explaining financial aid

procedures to new families and assisting them with the application

process

Data Entry Personnel, Nov 2009 - Jan 2010 (temp)

Hawaii Dept of Health; Honolulu, HI

. Data entered statewide patient H1N1 vaccine information into DOH

database for storage

Bell porter, Nov 2006 - Sept 2008

Waikiki Beachcomber Hotel; Honolulu, HI

. Demonstrated exceptional customer service and hospitality in the

handling and delivery of luggage to hotel patrons

. Provided patrons with information regarding hotel amenities,

services, travel, food and recreational activities

. Assisted patrons with numerous questions and problems ranging from

lost luggage to incidents that required immediate medical

assistance

. Responsible for all traffic and items that frequent the hotel, as

well as transportation arrangements for patrons

Residential manager's assistant, Summer 2006 (temp)

One Archer Lane; Honolulu, HI

. Updated residential files and information in database

. Managed security throughout the condominium complex to ensure the

safety of all tenants

. Performed basic office duties - copy, fax, mail, filing, phone

reception, etc

Busboy/Expeditor, 2005

Big City Diner - Ward; Honolulu, HI

. Bussed tables and assisted servers in wait help, ensured enjoyable

dining experiences for all patrons

. Promoted to Expeditor after 2 months; supervised and prepared all

food orders served

Direct Sales Representative, Summer 2002 (internship)

Southwestern Publishing Company; Nashville, TN - sales location

(Newburgh, NY)

. Performed door to door cold sales of study guides and books that

helped kids with school

. Explained and demoed books in front of hundreds of families and

strangers

. Developed efficient sales pitch and strategy from start to close

. Mapped out and walked through hundreds of neighborhoods within the

city of Newburgh

. Established rapport with numerous families, businesses, and local

communities

EDUCATION

Associates in Business

University of Hawaii - Manoa; Honolulu, HI

Associates in Science - Psychology

University of Oregon; Eugene, OR

High School Diploma

Punahou School; Honolulu, HI

REFERENCE

Furnished upon request

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