Customer Service Sales
Resume:
Shayna Perdue Holmes
*******@***.***
Cheektowaga, New York 14225
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Objective
To obtain the Daycare Assistant position at Elite Staffing Network.
Education
University at Buffalo, The State University of New York
Bachelor of Arts, Social Science Interdisciplinary: Health and Human
Service Concentration in Community Mental Health June 2010
GPA 3.275/4.0; Cum Laude
Experience
Volunteer Receptionist, January 2010 - Present
True Bethel Baptist Church, Buffalo, New York
. Aid in maintaining the flow of the office
. Welcome and assist members and other visitors to the proper parties
. Answer and direct phone calls to administrative staff and other
areas of the church
. Send faxes, make copies, and perform other duties upon demand
Hospitality Ministry (Volunteer), April 2008 - Present
True Bethel Baptist Church, Buffalo, New York
. Greet and welcome members and guests in a friendly and professional
manner
. Render services to those in need of help with questions, concerns,
or problems
. Assist with various events in the church including:
. Food Preparation for funerals
. Special services
. Aiding out of town guests
. Handing out bulletins and flyers
. Ensuring that new guests feel welcome and receive proper "gifts"
for visiting the church
. Maintaining consistency and order during worship services and
shifts between the worship services
Customer Service Representative, Signing November 2005 - Present
Macys, Cheektowaga, New York
. Assist customers and constantly provide outstanding service in a fast
paced environment
. Maintain the sales floor
. Ensure that the customer has a friendly, prompt, and pleasant shopping
experience
. Effectively communicate and meet personal shopping needs of the
customer
. Obtain sales, IPT (Items Per Transaction), and other set goals
Child Care, August 2007 - June 2010
Cheektowaga, New York
. Cared for and comforted the child in various ways
. Engaged in activities to stimulate growth and development
. Maintained a safe and recreational environment for the child
Intern, January 2009 - May 2009
Buffalo General Hospital, Buffalo, New York
. Acquired information from nurses and doctors, while shadowing them
. Assisted nurses while they assessed and implemented care
. Aided in maintaining the clinic in a sufficient and prompt manner
. Communicated with patients and formed empathetic relationships with
them
. Composed charts, filed, and scheduled appointments for patients
. Triaged patients and checked vitals including: taking their
temperatures, blood pressures, weight, and pulse rates
. Observed various treatments, procedures, and techniques
. Learned how a clinic is run and sustained
Skills
. Great social skills
. Overall positive attitude
. Very self motivated
. Computer Skills
Contact this candidate