KAREN C. JUNOT
**** ****** ******, #** *********, Louisiana 70506
337-***-**** (home) 337-***-**** (cell) ( E-Mail
abjcm4@r.postjobfree.com
SUMMARY
Over thirty years experience as an administrative assistant Most of my
experience has been in the insurance industry with specialization in
policyholder service and underwriting. I also have several years
experience in general office administration. I am a highly motivated
individual who enjoys working alone or as part of an integrated group.
EMPLOYMENT HISTORY
Greater Louisiana Staffing, dba Spherion
A Local Bank February 2010 -
September 2010
Special Assets Counselor
Called past due accounts for collection, evaluated value of
collateral securing delinquent loans, researched requests from
customers and/or other employees, prepared modifications and
extension agreements, prepared partial and full surrenders, data
entry and other administrative duties as assigned.
Newpark Mats & Integrated Services - formally Composite Mat Solutions
April 2005 - September 2009
Carencro, Louisiana
Operations Assistant February 2007 -
September 2009
General Duties - Answer multi-line phone system, greet guests,
maintain computer system by changing back-up tapes and working with
IT personnel on computer issues, Assist Plant Manager and Supervisors
by designing spreadsheets, forms, reports, etc., inventory and
purchase office supplies, coordinate luncheons for meetings and
employee functions and travel plans.
Accounting Duties - Report payroll hours to payroll department, input
data into Great Plains Accounting System, invoice customers using
Great Plains Accounting System, invoice government contract sales
through World Wide Area Workflow and track payments, generate month
end accounting reports, reconcile and code credit card statements and
assist in streamlining budget.
Shipping & Receiving - Get quotes and arrange trucking and
documentation for outgoing shipments.
Administrative Assistant April 2005 -
February 2007
Marketing - entered customer contact information into data base
program, organized mail outs when sales associates returned from
trade shows and mailed product information packets to potential
customers.
Accounting - designed an excel spreadsheet to track daily production
and produced a daily production report for distribution.
Credit & Collection - checked credit history of potential and
existing customers before credit was extended and made collection
calls to customers with past due accounts.
General Duties - Assisted in answering multi-line phone system and
ordered office supplies.
Burch, Marcus, Pool, Krupp, Daniel & Babineaux - a division of Arthur
Gallagher Risk Management
Lafayette, Louisiana February 2002 -
April 2005 Clerical Assistant
Customer Service - assist clients in submitting applications to
insurance carriers, check status of applications submitted, assist
clients with problems which arise with claims, and generally helping
clients with any other situation which may arise.
Accounts Receivable - post and balance commissions received from
insurance companies and track commissions paid.
General duties include opening and distributing mail, taking
telephone calls from clients, typing, filing, faxing, copying and
various other office duties.
Wally Romero State Farm Insurance January 2002 -
January 2002
Lafayette, Louisiana
Agent
While training and studying to take Property & Casualty State Exam, I
answered the telephone and collected premiums.
Frecenius Medical Billing November 2001 -
December 2001
Lafayette, Louisiana
Collections
Made collection calls to insurance carriers, posted and balanced
insurance payments received from insurance carriers and at times
called patients to collect. Completed various daily and monthly
reports. Re-filed claims with Medicare, Medicaid and various
insurance carriers.
Washington Life Insurance Company of America May 1999 -
August 2001
Lafayette, Louisiana
Underwriting Assistant
Same responsibilities previously performed from November 1986 -
November 1995 with the addition of entering new applications into the
main computer system and the exception of no longer handling Group
Health Insurance and purchasing of company office supplies.
Page 2
SOLOCO, LLC December 1997 - March
1999
Lafayette, Louisiana
Credit Assistant
Responsible for checking and reporting credit history of potential &
existing customers and collection of accounts receivable for three
Newpark Companies.
Credit Check - a check to determine if past credit history is
favorable or not. If history was not favorable, then arrangements
for payment were made before services were rendered.
Credit History - requested credit reports on companies and also
reported credit experience to credit reporting organizations.
Collection - posted accounts receivable and called customers to
collect past due accounts.
Receptionist January 1999 - March
1999
Answered multi-line A T & T phone system.
Completed daily reports.
Conco Foods
Lafayette, Louisiana November 1997 -
November 1997
Administrative Assistant
Training to assist sales personnel with weekly reports.
Washington Life Insurance Company of America February
1978 - August 1997
Lafayette, Louisiana
Underwriter November 1995 -
August 1997
Responsible for determining the insurability of applicants and
performing all duties listed for Underwriting Assistant.
Underwriting Assistant November 1986 -
November 1995
General duties include opening and distributing mail, corresponding
with agents regarding underwriting requirements as well a
corresponding with hospitals and doctors concerning medical history
of applicants. Responsible for reconciliation and complete follow-
through of payables process concerning underwriting.
Reinsurance - calculated reinsurance amounts at risk and premiums;
reconciled monthly statements.
Group Health - enrolled employees, filed claims, checked Explanation
of Benefits for accuracy, requested and distributed checks.
Inventory and purchase company office supplies.
Frequent use of IBM Mainframe and PC used for correspondence and
access to Medical Information Bureau files.
Premium Collection Clerk March 1983 -
November 1986
Posted, balanced and deposited premiums collected.
Frequent use of IBM Mainframe, 10-Key Calculator and typewriter.
Policy Issue Clerk February 1978 -
March 1983
Calculated premium cost of policy.
Typed policies on IBM Mainframe.
Checked completed policy for final release.
University of Southwestern Louisiana January
1976 - February 1978
Lafayette, Louisiana
House Director
Managed Denbo Dormitory housing of 400+ girls.
Assigned girls to their rooms, completed reports to Dean of Student
Personnel and Housing Department.
Handled all problem situations.
Managed cleaning staff of four, fifteen floor counselors and
numerous desk workers.
EDUCATION
Completed three years in College of Education, University of
Southwestern Louisiana
Hold Louisiana Life and Health Insurance license
REFERENCES
Available upon request