Customer Service Medical Billing

*

DOROTHY BENNETT 916-***-**** abjckd@r.postjobfree.com

**** ***** ******* *****

Antelope, California 95843

SUMMARY

Excellent problem solving skills and desire to increase

efficiency of the organization.

Strong communication skills developed in customer service

settings.

Demonstrated leadership and interpersonal skills in work

and extracurricular activities.

SKILLS

Problem Solving

Assisted customers with product and service concerns in a

satisfactory and timely manner. Developed and conducted new

associate orientation for answering doctors lines.

ACCOUNTING

Responsible for various daily, weekly, and monthly reports

including accuracy. Assisted with compilation of year-end

financial statements.

LEADERSHIP

Trained and managed work staff. Assigned duties to

employees and monitored work. Served as vice president for

Little League Baseball, attended umpire school. Developed and

coordinated fund raisers.

COMMUNICATION

Supervised, trained, and interacted with co-workers and

customers. Answered multiple phone lines as well pbx.

Conducted monthly reports for employees. Communicated with a

wide diversity of people through Little League and customer

service positions.

WORK HISTORY

AAA Northern California Association 2005-2008

Auburn Area Answering Service 1998-2002

J.C. Penney 1995-1998

Stockton Unified School District 1985-1992

EDUCATION

Tennyson High School Major: Business/Machines

Everest Online College Medical billing/coding

Delta College Windows Excel, Access, Word, Power Point

ACTIVITIES

President for PTA in charge of fundraising

Vice president of Little League Baseball

Volunteered to umpire for Little League Baseball

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