Customer Service Sales

Robert J. Sturghill

**** ********** ** #*

Memphis, TN 38134

440-***-**** (Home)

(901) 674- 4210 – (cell)

E-mail: abjcij@r.postjobfree.com

Work Experience: Coca-Cola; Merchandiser / Account specialist

05/2009 – present • Manage arrangement of displays/boards around the city

• Perform troubleshooting

• Initiate strategies to increase sales

• Full customer service contact

• Use of fax, PDA, and office materials

03/2007 – 04/2008 ACI/Time Warner Cable; Cable Technician (Euclid, OH)

• Installed/repaired cable-based television, high-speed internet and

telephone services

• Repairman for customer’s electronic devices (i.e., TV modem,

Telephone, etc.)

• Equipment problem resolver and assessor

• Cleaned, maintained, stocked and secured assigned vehicles and

equipment

• Performed diagnostic checks, leakage detection; and identified

causes of picture and/or signal degradation

• Laid and grounded exterior wires and cables

• PDA usage for instant ordering and upgrading for customers’ needs

• Customer sales

02-2007 – 03/2007 Thayer Power & Communication; Lineman (Fairview, PA)

• Installed/maintained exterior telephone and cable TV lines

• Performed tasks conducive to aerial cable installation/repairs

01/2005 – 01/2006 Owens and Minor; Selector (Solon, OH)

• Selected medical parts for hospitals

• Maintained material handling equipment by noting/reporting damages

or malfunctions

• Operated materials handling equipment

• Maintained inventory

03/1995 – 01-2005 Tops Warehouse; Selector (Maple Heights, OH)

• Selected/wrapped/stocked choice items for grocery stores

• Operated sit-down/reach/clamp tow motors, RF scanners, and

forklifts

• Loaded delivery trucks

04/2000 – 05/2002 Labcorp of America; Specimen Processor (Broadview Heights, OH)

• Processed all histology and cytology orders

• Processed/labeled/packaged blood work

• Software/hardware usage

05/1996 – 09/1999 Tops Grocery Store; Merchandiser (Maple Heights, OH)

• Merchandised and stocked products

• Inventory control in store room

• Built fixtures to house products

(05/2008-12/2008) Triton; Configuration/Repair Technician (Memphis, TN)

• Downloaded customer software into ATM

• Conducted e-proms onto motherboards

• Repaired components

• Technical software usage

• Dismantled/reconstructed ATMs to appropriate configurations

• Fulfill specific requests of clients

• Full customer service contact

Education

(8/2008-present) ITT- TECH; Information technology, Bachelor of science

Undergrad

Knowledge of Microsoft office tools, Excel, access and oracle.

References furnished upon request

Contact this candidate