Customer Service Manager
Resume:
Patricia M Ellis
Belvidere, IL
abjci2@r.postjobfree.com
Objective: An interesting position with a growing company, where my
excellent cooking skills, good communication, and strong
customer service skills will be assets.
Experience: Clasens Tavern Union, IL
Cook 2008 to 2010
. Prepared meals to customer specifications
. Maintained inventory and ordered product
. Meet or exceed sanitation standards set by the Health Dept
and the industry
. Planned meals and specials, most made from scratch daily
. Maintained a clean and orderly work environment
State of Illinois, Illinois Dept. of Employment Security Elgin,
IL
Personal Assistant 2007 to 2009
. Assisted elderly customers
. Performed light cleaning
. Prepared and cooked meals
. Assisted with errands and shopping
. Provided excellent customer service
Follett Library Resources McHenry, IL
Audio-Visual Specialist 2003 to 2008
. Received and stocked incoming shipments
. Pulled and packed orders for customer shipment
. Responsible for using RF Scanners and company warehouse
database system
. Responsible for national and international shipping
. Strong attention to detail
. Good communication skills
Hamburger Patti's Woodstock, IL
Owner/Cook 1998 to 2002
. Met or exceeded customer expectations
. Prepared and cooked meals
. Set pricing and developed menu
. Determined daily specials
. Prepared meals from scratch
. Maintained a clean and orderly work environment
. Hired, trained and evaluated employees
. Supervised a staff of 6 employees
. Responsible for budgeting and meeting payroll
The Spot Bar & Grill Marengo, IL
Kitchen Manager 1984 to 1997
. Supervised a staff of 4 employees
. Responsible for scheduling staff and assigning duties
. Maintained inventory and ordered supplies
. Determined daily specials
. Prepared meals from scratch
. Received special notice in the Chicago Tribune for having
the best hamburger in the Chicago-land area
References: Available upon request
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