*** ******* ****** ***. **, Baltimore, MD *****
Phone 410-***-****, 443-***-****, E-mail abjcgr@r.postjobfree.com
Objective: To obtain a full or part time position as a Customer
Service Professional inside sales only.
Education:
Southern High School- Allied, June 2000
High School Diploma
Medix School Towson- Allied, April 2010
Medical Office Assistant, Certification
Certifications: American Heart Association Blood Pressure, CPR/ AED,
First Aid
Intermediate Knowledge of: Vitals and Dipstick Urinalysis, Medical/
Dental and Pharmacology Terminology,
Transcription, Computer Billing, Typing 30 wpm.
Some experience with ICD-9 and CPT coding.
Community College of Baltimore County Essex, December 2007
Information Technology, Associates of Applied Science Degree
Intermediate Knowledge of: Word, Excel, Access and Power point;
Director, In Demand, Flash, Author ware,
Dreamweaver, HTTP, Java,
HTML, and Visual Basic.
Professional Experience:
JC Penny Sales Associate November 2008 - February 2009
Skills:
. Interact with customers; operate cash register sales, instant
credit accounts.
. Stock shelves and manage inventory, answer multi-line telephone
lines.
Responsibilities
. Assist customers with cash, credit, check or gift card
purchases/ exchanges or returns.
. Process new credit card accounts, account lookup, gift card
balance inquiry.
. Merchandise look up, jewelry repair, maintain department.
Boscov's Sales Associate April 2008 - October 2008
Skills:
. Interact with customers; operate cash register as well as basic
office software and hardware
. Instant credit accounts, stock, inventory management, answer
phones.
Responsibilities
. Assist customers with cash, credit, check or gift card
purchases/ exchanges or returns.
. Process new credit card accounts, account lookup, gift card
balance inquiry.
. Merchandise look up, maintain department.
Kohl's Jewelry Supervisor October 2007 - March 2008
Skills:
. Interact with customers; operate cash register as well as basic
office software and hardware
. Instant credit accounts, stock, inventory management, jewelry
repair, answer phones.
Responsibilities:
. Assist customers with cash, credit, check or gift card
purchases/ exchanges or returns.
. Process new credit card accounts, account lookup, gift card
balance inquiry.
. Merchandise look up, jewelry repair, maintain department.
Reeds Jewelers Sales Associate March 2007 - October
2007 410-***-****
Skills:
. Interact with customers; operate cash register as well as basic
office software and hardware
. Instant credit accounts, stock, inventory management, jewelry
repair, answer phones.
Responsibilities:
. Commission sales, operate cash register as well as basic
software and hardware, interact with customers
. Answer phones, stock, instant credit accounts, jewelry repair
and inventory management.
Nordstrom Sales Associate March 2006 - February 2007
Skills:
. Interact with customers; operate cash register as well as basic
office software and hardware
. Instant credit accounts, stock, inventory management, answer
phones.
Responsibilities:
. Assist customers with cash, credit, check or gift card
purchases/ exchanges or returns.
. Process new credit card accounts, account lookup, gift card
balance inquiry.
. Merchandise look up, maintain department.
Shaw's Jeweler's Sales Associate November 2005 - January 2006
Skills:
. Commission sales, operate cash register as well as basic
software and hardware, interact with customers
. Answer phones, stock, instant credit accounts, jewelry repair
and inventory management.
Responsibilities:
. Assist customers with cash, credit, check or gift card
purchases/ exchanges or returns.
. Process new credit card accounts, account lookup, gift card
balance inquiry.
. Merchandise look up, jewelry repair, maintain department.
Hecht's Sales Associate May 2004 - October 2005
410-***-**** Ext. 273
Skills:
. Commission sales, operate cash register as well as basic
software and hardware, interact with customers
. Answer phones, stock, instant credit accounts, jewelry repair
and inventory management.
Responsibilities:
. Assist customers with cash, credit, check or gift card
purchases/ exchanges or returns.
. Process new credit card accounts, account lookup, gift card
balance inquiry.
. Merchandise look up, jewelry repair, maintain department.
Macy's Sales Associate November 2003 - January
2004 410-***-****
Skills:
. Interact with customers; operate cash register as well as basic
office software and hardware
. Instant credit accounts, stock, inventory management, answer
phones.
Responsibilities:
. Assist customers with cash, credit, check or gift card
purchases/ exchanges or returns.
. Process new credit card accounts, account lookup, gift card
balance inquiry.
. Merchandise look up, maintain department.
Popeye's Cashier November 2002 - November 2003
Skills:
. Assist customers with their orders; operate cash register,
stock, prep food, answer phones.
Responsibilities:
. Process and serve food orders, maintain department.
Dicks Sporting Goods Cashier August 2001 - January
2002 410-***-****
Skills:
. Interact with customers; operate cash register, instant credit
accounts, answer phones.
Responsibilities:
. Assist customers with cash, credit, check or gift card
purchases/ exchanges or returns.
. Process new credit card accounts, account lookup, gift card
balance inquiry.
Hecht's Sales Associate November 2000 -
July 2001 410-***-****
Skills:
. Interact with customers; operate cash register as well as basic
office software and hardware
. Instant credit accounts, stock, inventory management, answer
phones.
Responsibilities:
. Assist customers with cash, credit, check or gift card
purchases/ exchanges or returns.
. Process new credit card accounts, account lookup, gift card
balance inquiry.
. Merchandise look up, maintain department.
Census 2000 Sorter Clerk January, 2000 - May, 2000
Skills:
. Operate basic office software and hardware, prep outgoing and
incoming mail.
Responsibilities:
. Process incoming and outgoing forms, sort mail alphabetically or
numerically, then file.
References furnished upon request.