Jill M. Pate
Silsbee, TX *****
Phone: 409-***-****
Cellular: 832-***-****
Email: abjcgj@r.postjobfree.com
OBJECTIVE: I am searching for an opportunity that will allow me to utilize my
merchandising talents and skills that I have mastered over the years in Retail
Management. And allow for a work life balance.
EMPLOYMENT
6/2009-Present P.T. Office Manager
Silsbee, TX
Silsbee Family Dentistry
Organize and file patient records. Schedule patients for appointments. Coding and
billing insurance companies. Billing and reconciling patient accounts.
8/2005-12/2008 Store Manager
Linen's N Things Beaumont, TX
Ran all aspect of the store from Operations to Merchandising. In charge of all
recruiting and hiring for staffing needs from floor associates to management. In
charge of associate development and Manager in training program @ store level as a
manager coach and executive partner. Planned, delegated and followed up on all
projects within the store including; truck unload and floor processing, daily fill
and recovery standards, planned staffing needs for department plan-o-grams, and
weekly pricing for markdown and advertised merchandise. Wrote Management and
associate schedules, monitored payroll throughout the week and sent payroll to
Corporate at weeks end. Reviewed weekly reports for sales opportunities on low
producing departments and in stock issues on hot selling items. Wrote 90 day and
yearly reviews on all associates.
11/2001-8/2005 Personnel Operations Manager,
Kohl's Dept. Store Houston,
TX
Opened new Houston Market in the Cypress area. Assisted in recruiting and hiring 110
store associates to build the foundation for our store. Played a key role in the
success of retaining 83% of our associates in the first year and 89% for the second
year, finishing in the top 30 of 800 stores. Ranked #1 in the District for credit
solicitation. Duties include Recruit, hire, and train all associates, write yearly
reviews on all associates, execute Customer Service standards set by the Company,
edit and post associate scheduling, monitor payroll through Time Keeper Central
system, conduct one on one continued training for associates, complete monthly
updates and floor layouts, control the cash office reconciliation and balancing,
inspect and maintain housekeeping standards, motivate truck unload team and early
morning merchandising team to finish by realistic deadlines, plan and execute
inventory process.
5/1992-11/2001 Senior Merchandiser (Asst. Store Manager,
J C Penney Casper,
WY; Houston, TX
Harlingen, TX; Sugarland,TX
Recruit, hire, train, schedule and motivate a sales team.
Maximize profitability by adjusting merchandise mix to fit the demographics of each
store I worked in.
Develop, buy and maintain assortment plans.
Monitor the rate of sales and establish strategies to ensure profitable selling of
merchandise.
Controlled inventory investment by sales estimating and proper buying.
11/2000-12/2001 Senior Merchandiser
Sugarland, TX
$4 Million per year in sales volume in Misses and Junior departments. I increased
sales to 9.3% gain from a 3% loss.
03/1999-11/2000 Merchandiser
Harlingen, TX
$3.6 Million per year in sales volume in Misses, Juniors, Intimate and Accessories.
Increased sales to 5.5% gain from a 5% loss.
01/1998-03/1999 Merchandiser
Houston, TX
First assignment after training. $2.5 Million per year sales volume in Children's.
Increased sales to a 10% gain from a 10% loss.
06/1997-01/1998 Merchandise Trainee
Houston, TX
Learned all aspects of the Merchandise process.
05/1992-06/1997 Sales Associate
Casper, WY
Sales leader, Catalog Referral leader, and Credit Solicitation leader.
4/1997-4/1998 Assistant Store Manager,
Block Buster Video Houston, TX
Responsible for all functions of the store. Duties included cash room
responsibilities, preparation of the daily deposit and end of the day paperwork.
Train all employees and encourage participation during promotional events. The store
was rated first in all promotions after plan implementation.
5/1996-10/1996 Manufacturing and Design Supervisor,
Wyoming River Raiders Casper, WY
In charge of development and manufacturing process of utility bags. Assisted in
order control by taking phone orders, processing orders and packaging and shipping
merchandise.
EDUCATION
1990-1994 University of Wyoming
Laramie, WY
Bachelor of Science in Fashion Merchandising and Business
SKILLS
Microsoft Excel, Power Point and Word. Time Keeper Central. Workforce Central
(ASSETS).
ADDITIONAL INFO
Won "Merchandising Contest" while working for JC Penney 2 years running. With each
promotion at
JC Penney's my team and I brought each department within the top 3-5 in sales gain
and profit improvement within the district.
Volunteered to run the March of Dimes Campaign for JC Penney in the Houston
district. Each year we increased our pledges by $5,000-$10,000. Started and ran the
campaign in the Harlingen store, they have continued to run the campaign each year
in my absence.
Three years running #1 in retention for the District at Kohl's. In the top 3 for
Credit Solicitation. The top 5 for sales gain and profit.
Joined the Committee for "Relay for Life" in Hardin County.
REFERENCES
Kohl's District Maintenance Manager
Lynnon Brimmer
17231 Haley Falls Ln
Houston, TX 77095
JC Penney Store Manager
Walter Parker
300 Memorial City Way
Houston, TX 77024
JC Penney Store Manager
Roy Evans
4501 N Main
Roswell, NM 88201
Linens N Things District Manager
Mike Patton
abjcgj@r.postjobfree.com
1-972-***-**** cell