Customer Service Office

Location:

Posted:

October 15, 2010

Debracca M Worthy

Cincinnati Ohio 45237

*******@**********.***

Focus

Professional, reliable, and courteous administrator seeking a dynamic office position with daily opportunities to make

guests feel more welcome.

Profile

• Outstanding administrative receptionist offering extensive experience in the management of daily office

operations.

• Diligent, detail-oriented receptionist knowledgeable of all office functions.

• Excels in multi-tasking in a fast paced environment.

• Superior telephone, customer service, and computer skills with proficiency in Ms Word, Excel, and Outlook.

Experience

Community Action Agency, Cincinnati, Ohio (2007- present)

Family Service Worker

• Assist in the coordination and delivery of services to promote family and community development.

• Develop and document family partnership agreements to promote self-sufficiency among Head Start families.

• Maintain child tracking data at center level including waiting list.

H&R Block, Cincinnati, Ohio (2008)

Receptionist

• Provided administrative support to tax professionals

• Scheduled and greeted tax clients

• Answered telephones and assisted tax clients with basic tax questions

Freestore Foodbank, Cincinnati, Ohio (2007)

AmeriCorps VISTA

• Delivered presentations introducing non-profit organizations to the Ohio Benefit Bank

• Performed general clerical duties to prepare for presentations

Education

West Virginia State University, Institute, West Virginia

Bachelor of Science in Communications, May 2006