Customer Service Engineer
Resume:
[pic]
Tamara Goins
HUNTSVILLE, AL *****
Phone: 256-***-****
E-mail: abjcd2@r.postjobfree.com [pic]
Summary of Qualifications
Knowledge of Microsoft Office tools, great customer service skills,
enthusiastic, hard-working creative, flexible, self-motivated.
Work Experience
Customer Service Rep (3/2009 - 7/2010)
Comcast Cable Huntsville,
AL
> Resolved technical issues with equipment.
> Processed credit card and e-check payments.
> Setup up new line of service for new customers.
Swing Manager (8/2006 - 9/2008)
McDonalds Huntsville, AL
> Managed small teams of people.
> Assisted with monitoring sales and food cost.
Technical Support Engineer (8/2005 - 7/2006)
US Support Company (Comcast) Shreveport,
LA
> Resolved customer questions and complaints.
> Educated customers about new technology and services available.
Runner (6/2005-8/2005)
ADESA Shreveport Auto Auction Shreveport,
LA
> Picked up inventory at several car dealerships for auctioning.
> Examined vehicles for damage. Positioned vehicles on lot for inventory
count.
Education
Fort Campbell High School
Fort Campbell, KY
Shreveport Job Corps
Shreveport, LA
Business Office Technology (12/2004-
6/2005)
ITT Technical Institute
Madison, AL
Criminal Justice
(3/2010-Present)
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