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Customer Service Manager

Location:
Ada, OH, 45810
Posted:
October 16, 2010

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Resume:

Scott Turner

Ohio Northern University Graduate Seeking Human Resource Assistant

Opportunity

abjc97@r.postjobfree.com

Home 740-***-**** School Ohio Northern University Cell 740-***-****

Qualifications and Capabilities

. Trained at Fastenal through online guides on proper hiring

steps/questions

. Motivated and creative individual with the ability to multi-task in

high stress environments with tight deadlines

. Outgoing individual who excels in problem solving roles, developed

through working extensively in team settings

. Able to communicate effectively with a diverse audience through both

written and oral communication styles

Pharmaceutical Business and Marketing Education

Ohio Northern University Ada, Ohio 2006-2010

Bachelor of Science in Pharmaceutical Business Graduate May 2010

Marketing Concentration

Professional Experience

Fastenal Co. Bellefountaine, OH. August 2010-September 2010

Sales Trainee

. Managed all store operations while General Manager was gone

. Learned essential skills and knowledge of material in order to

properly inform and sell to customers

. Entrusted with operating company forklift and vehicle

. Displayed top quality customer service

. Prepared/ordered merchandise to be sold

Kokosing Construction Co. Fredericktown, OH. June 2004-2008

Forklift Operator

. Managed the organization, allocation, and distribution of key

construction supplies to job sites

. Trained 10 co-workers and new hires regarding the process of managing,

maintaining, and distributing materials

. Entrusted with the duty to maintain and operate heavy duty equipment

and company run vehicles on a daily basis

. Developed the ability to effectively network within a company to gain

exposure to all facets of the business

. Corresponded daily to drivers of material to be loaded, unloaded, and

expected time of arrival

. Solved daily obstacles by strategically planning, implementing, and

communicating tasks at hand

. Met deadlines efficiently by managing the logistics of project

operations

Starlight Children's Foundation Sydney, Australia June 2009-August

2009

Community Fundraising Team Internship

. Coordinated City 2 Surf fundraising event for Starlight, which

included research of fundraising and running tips

. Strategically raised over $30,000 from City to Surf running event

. Developed motivational and informative communication e-mails for

fundraisers

. Researched and analyzed Rotary Club information throughout Australia,

compiling the information into a spreadsheet

. Constructed informational compact disks for fundraising events by

researching the intranet and extranet

Organizations and Affiliations

Member, Sigma Phi Epsilon Fall 2006-May 2010

. Displayed a philanthropic dedication to the community through

participation in various local and campus activities

. Assisted with the coordination of fundraising events for 'Youth for

Aids', culminating in fundraising over $13,000

. Managed brotherhood award event which included planning deadlines and

delegating tasks to individuals

Member, Pharmaceutical Business Society Fall 2008-May 2010

. Created awareness of activities around campus, publicizing events

through networking around campus

. Helped plan and keep updated on the events and functions held by the

organization

. Attended monthly meetings and contributed key ideas for events and

guest speakers

Member, Entrepreneurship CEO Club Fall 2008-Fall 2009

. Constructed a business plan for a new business venture

. Analyzed key opportunities to maximize profit and minimize loss

. Presented new business venture to potential investors



Contact this candidate