Administrative Assistant Customer Service

Stephanie Fedor

** ********* ***.

Ormond Beach, FL 32174

702-***-****

**************@*******.***

OBJECTIVE: To utilize demonstrated problem solving, administrative,

customer service and organizational skills in conjunction with experience

to benefit a new long term employer.

EDUCATION:

1991-1992 Ohio State University

1986-1990 Aurora High School

EXPERIENCE:

1/20/10-3/31/10 Executive Personal Administrative Assistant to the

President/CEO, Cantor Gaming, Las Vegas, NV

. Responsible for domestic and international travel, calendar

organization, meeting organization, health insurance claims and

telephone calls both business and personal

. Responsible for bill payment, wire transfers, maintenance of

multiple accounts and initiation of FX Trades

. Responsible for a variety of personal transactions

. Responsible for maintaining existing and developing new contacts

within the Las Vegas community

9/22/06-6/27/09 Executive Administrative Assistant to the President,

Golden Route Operations, Las Vegas, NV

. Responsible for travel arrangements, calendar organization,

setting up meetings, health insurance claims and telephone calls

for the President of G.R.O. as well as other G.R.O. team members

with Manager or Director status

. Responsible for creating pro formas and proposals for potential

accounts

. Responsible for meeting agendas, paperwork for Budget Review

Committee Meetings, and organizing and upkeep on Compliance

issues

. Responsible for all G.R.O. machine file maintenance, logs and

paperwork

. Responsible for processing Route Partner gaming promotions as

well as troubleshooting Route Partner issues including but not

limited to billing discrepancies and gaming questions

. Responsible for monthly service contract billing and

disbursements of funds with regards to Complimentary Drink

Allowance and Promotional Allowances for Route Partners

. Responsible for compilation and maintenance of contact

information, training systems, personnel reviews and Route

Partner correspondence

. Responsible for expense reports for the President and Director

of Operations

. Responsible for maintenance of the in-house document breaking

down specific information regarding our Accounts

. Responsible for writing assignments, addendums and agreements

for new and existing Route Partners and all other compliance

issues regarding Route Partners

. Heavy use of Excel, Word and PowerPoint for various special

projects including but not limited to Location diagrams for

submittal to the Gaming Control Board or in-house use and

performance reports

2006. Account Manager and Administrative Assistant, Interstate Security

Services, Las Vegas, NV

. Responsible for 15 accounts including but not limited to:

administration, staffing, discipline, daily operations

. Safety Director in charge of OSHA compliance

. Direct supervision of 40 or more employees

. Training of staff

. General administrative duties including filing, telephones,

dispatch, reception, payroll disbursement and various computer

projects as assigned

4/2004-4/2006 Administrative Assistant, Server, Bartender, Chili's

Grill and Bar, Las Vegas, NV

. General administrative duties including filing, telephones, A/P,

cash handling/deposits and various computer projects as assigned

COMPUTER EXPERIENCE:

MS-DOS, Windows 95, Windows 98, Windows 2000, Windows 2007, Windows XP,

Microsoft Office 97, Microsoft Office 2000, 2003 & 2007, Windows XP

Office, Outlook, WordPerfect, QuickBooks, HTML web design, Micros,

Internet, Kronos, Ardent, Label Gallery

Contact this candidate