Customer Service High School

Debra Kellas

**** *.*. **** **. Hillsboro, Or. **123

503-***-****

Objective: A position using my skills as an asset

Skills:

• Has the ability to be trained for success.

• Detail oriented with a high level of accuracy.

• Organized and self motivated

• Creative thinker & problem solver.

• Team player as well as able to work independently.

• Highly adaptable to new situations.

Experience:

Sykes Inc:

Wireless phone collections. Help customer with their billing, to pay, set up

payments, explaining the bill, fraud, changing their plan, or transferring them to the

proper service department.

School District #7:

In charge of prep work and serving the various ages of school children in

different setting. Some of the things I had to do, taking money, cooking, setting up, clean

up, making sure everything was done to the Oregon Food and Health Dept. My job was

to be at the high school, but if I was needed somewhere else I would able to move to

each task no matter where I was. .

Sykes Inc:

Computer technician for DSL customer service: Talked customers

through computer problems, dealt with angry customers. I was able to work through

many schedule changes and management changes.

Jo Ann’s Fabric

The things that I accomplished are, customer service, pattern reading,

sewing, upholstering, cash register, credit card handling, and creative thanking for

customer projects.

School:

• Concorde Medical School ICBS 2010 currently enrolled

• Phoenix University Writing101, Critical Thinking 2009

• Blue Mountain College GED, Career Training 2006

• Pendleton Cosmetology and Barbering License 1998

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