Customer Service High School

Location:

Posted:

October 16, 2010

Amanda McGowan

Carlisle, OH ****5

***************@*****.***

OBJECTIVE

A position in a company in which I can grow and utilize my customer service

skills

EMPLOYMENT HISTORY

JoAnn Fabric and Craft Superstore

May 2006-September 2007

Cashier-Guest Service

1. Basic cashier duties: cash handling, greeting customers, answering

questions

2. Guest service duties: answering customer comments, concerns, and

suggestions, handling customer returns and exchanges

Wright Patterson Air Force Base Non-Destructive Evaluation Branch

September 2007-September 2008

Office Automation Asssistant

3. Finished documents for secretary of the branch

4. Answering phones, recording messages, scheduling, lab inventory,

database control, filing

5. Helped to make travel arrangements

6. Mail-room duties

Sprint-Nextel

September 2008-March 2009

Retail Communications Consultant

9. Assisted customers in telecommunication choices

10. Billing issues and concerns

11. Mailing flyers for business opportunities

12. Filing paperwork

13. Telecommunications training

14. Sales experience

Fazoli's

March 2010-September 2010

Customer Service Professional

Assisting guests with their food services

Bussing tables

Customer service

EDUCATION: West Carrollton High School-Diploma 2007

Miami Valley Career Technology Center-Legal Secretary 2007