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Quality Assurance Manager

Location:
Mascot, TN, 37806
Posted:
October 08, 2010

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Resume:

Personal Details

Full Name: Roy Branden Waugh

Telephone: 865-***-**** (Home)

603-***-**** (Mobile)

Address: ***** *** ******** ****

Mascot, TN, 37806

Date of Birth: May 17th, 1972

Email: abjc56@r.postjobfree.com

Nationality: British (USA permanent resident status; no sponsorship

required)

General Education

Institution: University Of Northumbria Qualifications: HNC

Degree in Polymer Technology

Institution: Newcastle College Qualifications: ONC in

Science (Chemistry Major)

Institution: Roseberry Comprehensive Qualifications: 7

G.C.S.E's / 2 A Levels

Professional Education / Association

Institution: BMG Qualifications: Six Sigma Black Belt

Certification

Institution: ASQ Qualifications: Certified Quality Auditor

Certified HACCP Auditor

Certified Quality

Engineer

Also currently a senior member of ASQ and programs chair for the Knoxville

section.

Employment History

Employer: Graphic Packaging (2008 - Present)

Position: Divisional Black Belt / Lean Leader

Current Salary: $85,000 per annum

Graphic Packaging is a provider of printed packaging for a variety of

industries. As a Black Belt / Lean Leader in the Consumer Products Division

responsibilities include:

. Leading six sigma teams at multiple production facilities in projects

to increase output, improve operational efficiency, minimize

inventories and reduce waste.

. Manage the financial metrics for these projects and provide estimates

to allow validation of the actual savings. Achieved 710,000 USD in

savings for 2009.

. Participate in and lead Kaizen events for activities such as 5S, SMED

and TPM as part of overall lean deployment for production facilities.

. Mentoring and coaching of production facility staff at all levels in

the use of various six sigma and lean tools to allow continued

improvement at factory floor level.

Employer: CHEP (2006 - 2008) Position:

Plant Representative

CHEP is a provider of pallet and container pooling services, involved in

the issue, collection, conditioning and reissue of pallets and containers

via a global network. As the Plant Representative for the Houston service

depot responsibilities included:

. Implementation and management of the overall facility process control

plan that included SPC metrics, capturing voice of customer data,

operator certification program, gauge R&R testing and an ongoing 5S

factory program. Results from the implemented plan yielded a 40%

reduction in customer rejections and returns, equating to $120,000 in

annual savings.

. Development of delivery and production schedules, in conjunction with

corporate planning, to ensure a balanced production inventory capable

of meeting ongoing customer orders. Improvements in loading dock

management reduced average trailer load time by 11minutes per unit,

leading to annual savings of $78,000.

. Acting as the primary liaison to the Houston customer base for all

product and service failures, utilizing customer feedback to develop

corrective action plans and ongoing process improvements.

. Supervisory responsibility for Quality Control Inspectors across a 3-

shift operation.

. Participation in various Lean and Kaizen projects as a member of cross-

functional teams focused on production improvements and inventory

reductions. Results yielded a 20% increase in repair production.

Employer: Trans Ocean Distribution (1996 - 2006)

Position: Various, culminating with the position of Quality

Assurance Manager for the final 5 years.

Trans Ocean Distribution is a global liquid logistics supplier,

specializing in ocean freight shipments of TEU and ISO tank containers. The

company is also involved in the production of liners and "flexitanks" for

TEU containers. As Quality Assurance Manager for the company

responsibilities included:

. Design, implementation and management of quality assurance processes

for both manufacturing and field related operations on a global basis.

This included implementing lean manufacturing processes, SPC plans,

HACCP programs and managing ISO 9001 registration for internal

production facilities in the USA, South Africa, China & Malaysia.

. Implementation of several six sigma projects, achieving average

annualized savings of $530,000.

. Development and management of ISO and HACCP auditing programs for

manufacturing facilities and 3rd party vendors.

. Supervisory responsibility for Regional Technical Managers within the

Americas operational region.

. Design, management and analysis of all database systems to capture non-

conformance, implementation of corrective action programs and

determination of subsequent effectiveness. These processes helped the

company reduce service non-conformances from over 3% to less than

0.75%, producing annual savings of $630,000.

. Training and mentoring of company staff in the use of statistical

tools and methodologies to assist in the implementation of company

wide performance measures and critical to quality controls.

Previous positions within Trans Ocean Distribution included Technical

Supervisor for the European operational region based in Southampton,

England followed by a transfer to the USA operational centre based in

Houston, Texas to take up the role of Regional Technical Manager. These

positions primarily involved field operations dealing with process

development, auditing and technical training of 3rd party vendor personnel

in locations throughout these geographical regions.

Employer: AEI Cables (1990 - 1996) Position:

Polymer Technologist

AEI Cables is a supplier of plastic and rubber sheathed electrical cables

based in the North East of England. As a Polymer Technologist in the R&D

department for the company responsibilities included:

. Development of polymer compound formulations and processes to meet

various cable specifications. This involved working with a number of

elastomeric and thermoplastic polymers, as well as their filler and

cure systems.

. Operation of laboratory scale mixing compounders, mills and extrusion

lines to procure and assess performance data for potential factory

trials.

. Sample preparation and physical testing of materials to various

British, International and Military standards.

. Evaluation of new compounding ingredients and monitoring the quality

of incoming raw materials and finished compounds.

. Management of development project budgets to take products from

concept to factory production.



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