Customer Service Equipment
Resume:
ANTOINETTE LOVE
***** ***** ***** ********* ***
Woodburn, IN 46797
OBJECTIVE: To obtain an advocacy position that utilizes my educational background, excellent active
listening skills, and outstanding customer service skills.
EDUCATION:
Indiana Business College, Fort Wayne, IN
Associates of Applied Science / Criminal Justice April 2009
Dean’s List Recipient Honor Roll Recipient
Perfect Attendance Recipient
WORKSHOPS:
Preventing Sexual Harassment, February 2009 Lou Tice, Strategies for Success, 12-week course
SKILLS:
Understanding of human behavior and individual differences in ability, personality, and interests
Excellent verbal and written communication skills
Ability to convey information and ideas so that others will understand
Familiarity of group behavior and dynamics, social trend and influence, ethnicity, and cultures.
Capability to tell when something is wrong or is likely to go wrong
Ability to accept criticism and to deal calmly and effectively with high-stress situations
Willingness to take on responsibilities and challenges
Efficient in decision making and judgments
Excellent active listening abilities
Proficient at persuading and negotiating with others
Willingness to learn
Excellent ability to think fast
EXPERIENCE:
Full Time College Student May 2007 - March 2009
May 2009 - Present
Bob Evans, Fort Wayne, IN July 2007-September 2008
Food Preparation Specialist / Customer Service Attendant - Cleaned work areas, equipment, utensils, dishes,
and silverware. Store food in designated containers and storage areas to prevent spoilage. Prepared a variety
of foods according to customers' orders or supervisors' instructions, following approved procedures. Informed
supervisors when supplies were getting low or equipment was not working properly. Assisted cooks and
kitchen staff with various tasks as needed, and provided cooks with needed items.
Bandido’s, Fort Wayne, IN May 2007-July 2007
Dish Tank Operator - Washed dishes, glassware, flatware, pots, and/or pans using dishwashers or by hand.
Placed clean dishes, utensils, and cooking equipment in storage areas. Maintained kitchen work areas,
equipment, and utensils in clean and orderly condition. Swept and scrubbed floors.
McDonald’s, Fort Wayne, IN December 2004-March 2005
Crew Member - Scrubbed and polished counters, and equipment. Served food, beverages, and desserts to
customers. Replenished foods at serving stations. Prepared food such as sandwiches, salads, and ice cream
dishes, using standard formulas or following directions.
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