Administrative Assistant Manager
Resume:
Jylene S. Diekema
Grand Haven, MI 49417
*******@*****.***
Executive Profile: Over 20 years of leadership experience in various
fields, including office administration and management, real estate and
contracting, and high school athletics. Extensive interaction with
students, parents, customers and upper-level corporate management.
Motivated, passionate, innovative self-starter with experience and
education in economics, management, marketing, writing and retail.
Professional Experience
Administrative Assistant to Plant Manager
Employee Solutions, Holland, MI 2009-2010
(Magnum Coffee), Administrative Assistant to Plant Manager (Temp, FT)
. Maintained manager's calendar and schedule.
. Wrote, proofread, and edited correspondences and reports, employee
counseling reports, reviews, and personnel action forms.
. Developed and drafted job descriptions.
. Organized maintenance schedule for the facility.
. Scheduled appointments and interviews.
. Analyzed and maintained filing and record-keeping systems, both
computerized databases and paper.
. Assisted in preparation of daily work orders.
. Assisted in payroll preparation.
. Performed research.
Administrative Assistant/Bookkeeper/Receptionist
GMS Associates, Inc., Holland, MI; Administrative Assistant and
Bookkeeper 1985-1990
Point-'o-Woods Limited Partnership, Holland, MI; Bookkeeper and Job
Accounting 1985-1988
Negotiator - City of Wyoming Water Pipeline, Holland, MI;
Research/Administrative Assistant 1987-1988
. Maintained business records for small development and building
company.
. Was responsible for accounts receivable and payable.
. Prepared payroll.
. Balanced bank statements.
. Prepared documents and 1099's for end of year taxes and/or audits.
. Maintained, audited, and verified individual job costs.
. Maintained and prepared spreadsheets.
. Responded to letters and general correspondence.
. Drafted, proofread, and edited correspondences and reports.
. Scheduled jobs and appointments.
. Performed various research projects.
. Developed, maintained, and organized filing system.
. Maintained inventory of office supplies.
. Cleaned and prepared houses for sales presentations.
Heritage Realty, Holland, MI; Administrative Assistant, Receptionist and
Bookkeeper 1985-1988
. Greeted clients at office meetings and answered and directed phone
calls.
. Drafted, proofread, and edited correspondences and reports.
. Coordinated office activities and schedules as requested.
. Provided administrative assistance to the president and all realtors.
. Prepared documents for end of year taxes and/or audits.
. Responded to letters and general correspondence.
. Prepared payroll, balanced bank statements and performed other
accounting tasks.
. Maintained and organized filing system.
. Maintained inventory of office supplies.
Jylene S. Diekema
Retail Sales
Kohl's Department Store, Holland, MI; Sales Associate 2008-2009
Younker's Department Store, Holland, MI; Sales Associate 1995
Competitive Swim Coach
Zeeland Recreation/WMS Club, Zeeland, MI; Age Group Assistant Swim Coach
1997-2002
. Co-authored the parent information booklet.
. Developed and implemented lessons for stroke technique for novice team
members.
. Arranged all travel related rooms for swimmers and all the parents
(>100 per event).
. Served as meet manager for all conference, state and regional events
and championships.
. Managed assistant coaches and meet volunteers.
Holland Christian High School, Holland, MI; Girls' Varsity Swim Coach
1988-1995
. Communicated with athletes, parents, school administration, and media.
. Assisted in the college recruitment process of swimmers.
. Wrote and developed the Parent/Athlete Handbook.
. Scouted opposition and developed winning strategies based on the
competition.
. Led teams to five consecutive top-three state finishes.
. Developed and devised winning meet line-ups and all swim workouts.
. Served as meet manager for all home meets and conference.
. Transformed a struggling program into a model of success.
. Coached several All-Americans and many All-State athletes.
. Awarded state regional coach of the year twice.
. Arranged all travel related rooms for swimmers and all the parents
(>25 per event).
Marshall High School, Marshall, MI; Girls' Varsity Swim Coach, Swim
Instructor 1984-1985
Education
B. A. Albion College, Albion, MI
Major: Economics and Management
Certification: State of Michigan Teaching Certification, K-9 Social
Studies
Skills and Abilities
. Microsoft Office Suite 2007, Internet Research, and 10 Key.
. Banner System.
. Extremely well organized.
. Able to manage multiple projects.
. Able to manage people.
. Strong analytical skills.
. Strong communication, interpersonal, and customer service skills.
Contact this candidate