Customer Service High School

Contact Information [Edit]

Name: Donna Radic

Address: *** * ***** **

City: Palmyra

State: PA

Zip/Postal Code: 17078

Country: United States

E-mail: abjc1w@r.postjobfree.com

Primary Phone: 717-***-****

Privacy Level: Public

Background [Edit]

Career Level: Associate/Experienced (Non-Manager)

Availability or Timeframe: Immediately

Authorized to work in the US?: Yes

Security Clearance: Other

Do you have transportation: Yes

Over 18: Yes

Education: High School

Languages Spoken: English

Job Preferences [Edit]

Desired

Open

Salary:

Willing to

Relocate:

Desired

Job Titles:

Desired

Job Types:

Work

Full Time

Status:

Desired

1st Shift, Overtime, Weekends

Shifts:

Desired

Travel:

Accounting, Administrative / Clerical, Business, Customer Service, Financial

Category:

Services, Human Resources

Company

501-5000

Size:

Company

Corporation, Private

Type:

Accounting, Administrative and Support, Consumer Products, Hospitality /

Industry:

Travel / Tourism, Telecommunications

Experience [Edit]

Job

Titl collector

e:

Em

plo verizon

yer:

Loc

atio hershey/harrisburg

n:

Dat

es

Em

04/04/1993 - 06/09/2010

plo

yed

:

Des am seeking a position where i can utilize my employment experience in an

crip environment that encourages the production of results. The challenge of personal and

tion professional growth is very important to me. My prime motivation is to exercise my

: abilities to the fullest extent.

Consultant Years Employed (04/05/1993)-(06/11/10)

Verizon Harrisburg, PA

* Accommodate limited range of subscriber requests, inquiries and complaints.

* Handle medium volume of incoming telephone calls, covering limited range of

customer services in prompt and professional manner, obtaining all information for

resolution of transaction.

* Answer customer questions regarding billing services problems, products and

features.

* Correct error and discrepancies on customer billings as necessary.

* Performs billing and posting for customer accounts.

* Resolves delinquent account balances.

* Obtains assistance form coordinator or supervisor for complex inquiries.

* Presents Verizon in professional and positive manner.

* Received many awards for outstanding proformance and perfect attendance

Education [Edit]

Institution/School Name Hershey High School

Degree: High School

Major/Area of Study:

Location: Hershey

Completion Date: 06/09/1983

GPA: 3.0

Description:

Skills [Edit]

Skill: customer service Level: Advanced

Contact this candidate