Manager Medical
Resume:
Nickolas Jupin
Mobile Phone: 815-***-****
Secondary Phone:
E-mail: ***********@*****.***
OBJECTIVE
To find and secure challenging employment that would allow me to interact with key emergency
management personnel and the general public.
WORK EXPERIENCE
Communications Manager / Operations Manager
November 2007 - present
A.T.S. Medical Services Rockford, IL
Healthcare Services
Answer incoming phone requests for ambulances
Answer incoming questions concerning ambulance transports or billing
Bill accounts for ambulance transports
Process incoming bill payments
Fill in for open ambulance shifts
Shift work 24/48
Manage the schedule for 50+ EMT's, Paramedics, Billers, and Dispatchers
Coordinate Corporate Education
Manage supply and equipment department
Manage fleet department
Current large ongoing projects that I lead:
CAAS Ambulance Accreditation
Regional EMD Certification Program
Implementation of EFD program and fire dispatch
Formalization of National Response Disaster Team
Firefighter/EMT-B
September 2007 - present
Winnebago County Fire Protection District Shirland, IL
Government and Military
Protect life and property through a multitude of duties.
Perform fire suppression.
Advocate fire prevention to schools and private homeowners through community events and in
school visits.
Operate fire department vehicles according to Illinois State law and IFSAC driver training.
Treat and Transport Patients within Illinois State law and Region 1 protocalls.
Provide rescues when needed such as confined space, technical and extrication.
Check and maintain ambulance and fire apparatus operation.
Stock and clean all ambulances and fire engines.
Stock and clean the fire station.
Order equipment and supplies as neccessary.
Logistics Section Chief, EMT
April 2005 - present
US Dept of Health and Human Services/NDMS Tucson, AZ
Government and Military
Manage the activities of the Section that consists of approximately 50-75 employees on or off of
Federal deployment.
Supervise the Section's units, units supervised include: Communications, Supply, Facilities,
Equipment, Pharmacy, Security, Hazmat, and Dietary.
Carry out a full range of supervisory duties including the preparation of performance evaluations
for assigned personnel, ordering supplies and equipment using government form 60-1, and use
other forms as necessary.
Implement and manage an efficient supply management program to fill the needs of AZ-1
stateside, en-route to and at the site of a disaster or major emergency.
Provide overall guidance and supervison of procurement activities.
Supervise loading and transportation of the DMAT equipment cache.
Determine Section’s staffing and logistical needs and request additional resources as necessary.
Determine an acceptable equipment cache storage site upon arrival, plan and execute the
physical layout to facilitate proper DMAT operations.
Ensure the setup of the DMAT equipment cache and supervise the issuance of supplies and
equipment.
Review and analyze requests for AZ-1 DMAT's supplies and equipment.
Establish ordering procedures in consultation with the Administrative Chief and the MST
Logistics Chief.
Identify deficiencies and implement corrective actions as needed within the Section.
Investigate and submit documentation on lost or destroyed property to the Accountable Property
Officer and the MST Logistics Chief for the purpose of accountability and replacement.
Maintain the level of supplies and equipment necessary to accomplish the team mission at all
times during the deployment.
Develop transportation resources and coordinate transportation schedules to ensure a sufficient
number of vehicles are available for transport to the assigned location as well as while on site.
Responsible for the equipment and supply inventory to include the implementation and
maintenance of an up-to-date logistical tracking system that maintains an accountability of
supplies and equipment expended and distributed from the cache.
Coordinate transportation of the NDMS cache with transport officials when applicable.
Receive briefings and ensure that all Logistics personnel are kept informed of mission objectives
and status changes.
Provide situation updates to the supervisor and maintain records of Logistics activity.
Perform other duties as required to facilitate efficient logistical operations for AZ-1 DMAT
including working as the Custodial Officer and Hazmat transportation representative.
Attend monthly training.
Attend bi-monthly command staff meetings.
Attend monthly logistics conference calls.
Attend multiple out of state training opportunities.
Accomplishments:
Hurricane Katrina 2005 - Logistics Chief
Helped NDMS (MST) and area DMAT teams as needed.
Setup the teams first field central supply.
Battan Death March 2006
EMT-BD
July 2003 - present
Treat and Transport Patients within Illinois State law and Region 1 protocalls
Operate Ambulance Vehicles within Illinois State laws and protocalls
Check and maintain ambulance equipment
EMT-B
August 2007 - November 2007
Metro Medical Services Loves Park, IL
Healthcare Services
Supervise Medicar drivers while perfoming as Lead Driver.
Provide safe medical ambulance transports.
Write in depth Patient Care Reports according to Illinois state law.
Document any other incidences according to Illinois state law.
Perform light maintenance on ambulances and vans.
Stock ambulances daily to assure continuity of business.
Clean ambulances and vans every day.
Order neccessary equipment and supplies as needed.
Communications Supervisor
August 2004 - August 2007
Rural/Metro Corp. Tucson, AZ
Government and Military
Dispatch over 100 apparatus from approximately 20 crew quarters and fire stations.
Supervise the operation of the 911 communications center.
Participate in training new employees.
Keep files and official records of initial and continuing education for dispatchers.
Review all requests for service on a weekly basis to assure the service to the public is adequate
and timely.
Accomplishments:
Improved contract compliance from the mid 80% range to 95%+.
Wrote the complete training manual and additional materials for dispatch training.
Created a class room training program for new dispatchers.
Teach classroom courses developed for new dispatch trainees.
Became a trainer by the third week of employment.
Became the first ever completely "cross trained" dispatcher in the center by three months of
employment.
Became Training Coordinator by the fourth month of employment.
Became a Coverage Supervisor by the six month of employment.
Phlebotomist
June 2004 - August 2004
Tucson Medical Center Tucson, AZ
Healthcare Services
Draw Venus blood specimens throughout the hospital.
Process patient specimens through the laborotory computer equipment.
Process human remains in and out of the hospital morgue.
Ensure the Laborotory was completely stocked at all times and order supplies and equipment as
neccssary.
Ensure the Laborotory was clean at all times.
EMT-BD
June 2003 - June 2004
Metro Medical Services Loves Park, IL
Travel, Transportation and Tourism
Supervise Medicar drivers while perfoming as Lead Driver.
Provide safe medical ambulance transports.
Write in depth Patient Care Reports according to Illinois state law.
Document any other incidences according to Illinois state law.
Perform light maintenance on ambulances and vans.
Stock ambulances daily to assure continuity of business.
Clean ambulances and vans every day.
Order neccessary equipment and supplies as needed.
EMT-BD
March 2002 - June 2004
Star Ambulance Freeport, IL
Treat and transport patients within Illinois State law and Region 1 protocalls.
Operate Ambulance Vehicles within Illinois State laws and protocalls.
Stock and clean ambulances.
Stock and clean ambulance quarters.
Check and maintain ambulance equipment.
Order equipment and supplies as neccessary.
Fire Fighter/EMT-BD
December 2001 - June 2004
Harlem-Roscoe Fire Protection District Roscoe, IL
Protect life and property through a multitude of duties.
Perform fire suppression.
Advocate fire prevention to schools and private homeowners through community events and in
school visits.
Operate fire department vehicles according to Illinois State law and IFSAC driver training.
Treat and Transport Patients within Illinois State law and Region 1 protocalls.
Provide rescues when needed such as confined space, technical and extrication.
Check and maintain ambulance and fire apparatus operation.
Stock and clean all ambulances and fire engines.
Stock and clean the fire station.
Order equipment and supplies as neccessary.
Emergency Dept. Trauma Technician
June 2002 - August 2003
Swedish American Health System Rockford, IL
Provided all aspects of Patient care including:
Performing EKG's
Drawing Arterial Blood Gasses
Venous Blood Draws
Wound care and splinting
Cathedar placement
Patient transport to inpatient units
Transport human remains to the hospital morgue.
Charting
CPR
Respond to all incoming traumas and code arrests.
Stock and clean the Emergency Department.
Ordered medical supplies and equipment weekly.
Accomplishments:
Became an ED Technician trainer.
Became an ED Trauma/Code Technician.
Became an EMT preceptor.
Helped open the first ED Fast Track.
Support Store Manager
February 1999 - June 2002
Walmart Stores Inc. Rockford, IL
Supervise, guide and direct up to 400 store employees.
Respond to all customer and employee inquiries.
Assure all departments were fully stocked and faced.
Open and/or Close the store.
Particiapte in Manager's Special deals.
Attended daily management meetings.
Managed the Risk Control Team.
Attended and hosted weekly Risk Control meetings.
Worked closely with Loss prevention on shoplifting apprehensions.
Had to have knowledge about Illinois state law concerning shop lifting and trespassing.
Accomplishments:
Helped convert the store from a "Hometown" store to a Supercenter.
Brought in-store accidents down by approximately 85% per month.
Became Support Store Manger while only being Seventeen years old.
Cadet Firefighter
June 1998 - September 2001
Rockton Fire Protection District Rockton, IL
Government and Military
Participate in weekly training with the graduated firefighters.
Participate in weekly cadet classes.
Train with equipment for fire suppression and extrication.
Train for fire prevention.
Classroom and interactive training following the Firefighter I and II curriculum.
EDUCATION
Certification,
March 2005 - March 2005
Priority Dispatch Tucson, AZ
Certification as an Emergency Medical Dispatcher.
Certification,
June 2002 - June 2002
Swedish American Hospital Rockford, IL
Pre Hospital Trauma Life Support, CPR, and Hazmat Awareness.
Certification,
0 - December 2001
OSF/NIEMS
Illinois Emergency Medical Techincian Basic/Defibrillator
IDPH# 1012681
Exp. 01-2005
Certification,
September 2001 - December 2001
Harlem-Roscoe Fire Department Roscoe, IL
Certification as a Firefighter.
SKILLS
Emergency Medical Technician Expert
Pre-Hospital Trauma Life Support Expert
Leadership Intermediate
Computer Aided Dispatch Expert
Communications Intermediate
Training Intermediate
Project Management Intermediate
Federal Custodial Officer Beginner
IATA Hazmat Transportation Certified Beginner
LANGUAGES
English Fluent
Spanish Beginner
REFERENCES
Thomas Stone
Corrections Officer Winnebago County Sheriffs Department
*********@***.***
Personal
Jeff Charnoki
Communications Manager Rural/Metro Corp
Professional
Bill Brown
Paramedic Star Ambulance
Personal
Fred Pavvola
Commander AZ-1 DMAT
Professional
Sue Newberry
Administrative Officer AZ-1 DMAT
Professional
Christian Christensen
Safety Officer/Firefighter-EMT/Public Information Officer AZ-1 DMAT
Personal
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