Customer Service Medical

Aurelia V. Kisling

**** ***** **** *****

Henderson, NV. 89014 Phone: 702-***-****

abjbzu@r.postjobfree.com

Objective

To obtain a position that will provide me with an opportunity to apply my

specialized education and training.

Qualification Summary

Seasoned professional experienced with working in fast paced environments that

demand organizational and interpersonal skills. Detail oriented and resourceful in

completing projects and able to multi-task effectively. Committed to providing

superior customer service. Qualifications include:

Record Keeping, Payroll, Insurance, Supervising, Interviewing, Customer

Recruiting Service

Scheduling, QA, Microsoft Word, Inventory Control, Contracts,

Excel, Outlook Inspections

Call Center, Evaluations, Safety, Medical Terminology & Medisoft

Type 50 wpm Applications

Experience Highlights

Operations Supervisor

Managed a team of 20 employees while providing quality team leadership.

Excellent customer service.

Trained/Coached employees, performed QA and maintained service levels.

Inventoried/ordered supplies.

Administered performance reviews, calculated time cards, checked for

accuracy and processed to payroll.

Property Disposal Technician

Safety/Health representative, conducted periodic inspections for

potential violations or health hazards.

Compliance processes/ OSHA regulations/Safety training. Prepared

hazardous material for shipment.

Controlled inventory, regulated supplies & equipment. Process all money

transactions/deposits.

Prepared required reports & maintain complete record keeping procedures.

Arrange and finalize contracts.

Medical Billing

Knowledge of the medical claims cycle, including CMS-1500 claim forms;

basic principles of diagnosis and procedure coding, evaluation and

management services.

Familiarity with insurance plans including private indemnity, managed care

and government medical plans.

Comprehension of Medisoft to enter charge transactions, payments,

adjustments and scheduling patients.

Education

Western Nevada Community College, Hawthorne, NV (2000)

Concentration in Pre-Nursing General Education

College of Southern Nevada, Las Vegas, NV (2002)

Concentration in General Education, Associate of Arts in progress

Allied Medical School, a division of Allied Business Schools, Inc., Laguna Hills, CA

(2007 - 2008)

Received Medical Billing and Medisoft Application Certificates. Nursing Courses,

NV Health card.

Licensures

Licensed Insurance Agent in P & C, Life & Health, Surety. Certified Medical

Biller

Professional Affiliations

Member of the Medical Association of Billers (MAB)

Employment History

Operations Supervisor CSAA July 2003 - April

Las Vegas, NV 2008

Licensed Agency Specialist American Family June 2001 - Feb.

Ins. Las Vegas, NV 2003

Property Disposal Technician DZHC Oct. 1981 - Dec.

Hawthorne, NV 2000

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