Customer Service Manager

Rachel Fitts

**** ******** **** *** #****

Arlington, TX 76006

Telephone: 817-***-****

Email: abjbzr@r.postjobfree.com

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Objective: To obtain a position that will enable me to use my strong

organizational skills, educational background, as well as my

ability to work well with people.

Experience:

05/10-Present Sheltons Photography, Arlington, Texas

Studio Manager/Customer Service Representative

. Handle all telephone calls and scheduling

. Assist photographer in digitally filing images

. Marketing through facebook, website, and in community

. Sell clients packages of pictures, and yearly plan

packages accordingly

03/10-07/10 Concorde Career Institute, Arlington, Texas

Administrative Assistant

. Maintain, create, and implement organizational

spreadsheets, calendars, word documents and filing system

. Assist students with resume writing and job placements

. Aid in planning and putting on the graduation ceremony,

advisory board meeting, and senior events

11/05-03/10 Campo Verde, Arlington, Texas

Cashier/ Office Assistant

. Manage the cash register including: collecting money,

making change, running credit cards, distributing service

tips, and balancing the drawer

. Office duties including: maintaining the accounts payable

and receivable, balancing the books, filing paperwork,

and figuring daily and weekly sales totals

03/08-05/09 Stylemakers Inc., Fort Worth, Texas

Receptionist

. Answering telephone calls, exemplifying one hundred

percent quality customer service, managing appointments

and upcoming events, run call center

. Managing transactions, distributing tips, and balancing

the drawer

. Upsell products and services accordingly

01/07-10/08 Paradise Tan, Arlington, Texas

Assistant Manager/ Sales Representative

. Greet and welcome customers; answer phones; sell

memberships and products; take inventory daily; balance

cash registers; make deposits

. Clean and sanitize salon daily in accordance with the

Texas Department of Health; assist manager with paperwork

including payroll and monthly/weekly sales figure.

Education:

05/07-Present Tarrant County College, Fort Worth, Texas

Associate of Arts

. GPA 3.75

August 2007 James Martin High School, Arlington, Texas

Cum Laude with Honors

. 4.0 GPA

. Texas DECA District Winner for Fashion Merchandising

Promotion Plan, 2007

. Early Graduate

. President's Education Award, 2007

References available upon request

Contact this candidate