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Customer Service Medical

Location:
Smyrna, DE, 19977
Posted:
October 16, 2010

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Resume:

Sheree N. Smalls

*** ***** ****** ***

Smyrna, DE 19977

302-***-****

Objective

Seeking a rewarding position to utilize my administrative skills. Ideal position will

be in a fast paced environment with plenty of room for growth.

Experience

Hill-Rom Inc

Charleston, SC

5/2008-5/2010

Customer Payer Services

Responsibility to include:

Collect clinical documentation from hospitals, Doctors offices, and HHAs

Verify customer’s insurance

Process co-pay waivers

Obtain legal documentation.

Process referrals

Set up delivery of DME.

Apply medical codes for billing.

Medical University of South Carolina

Charleston, SC

3/2007 to 8/2007

Customer Service Representative

Responsibilities included:

Updating patience demographics and insurance information

Scheduling follow up appointments

Collecting payment

Communicate effectively with doctors and nursing staff

Alternative Staffing/Medical University of SC

N. Charleston, SC

2/2003 to 3/2007

Administrative Specialist

Responsibilities include:

Data entry

Filing updating medical records/employee files

Obtain research and grant information

Inventory tracking/distribution

Distribute and sort mail

Generate business/accounts reports, graph and charts

Dictation

Answering multi-line phones

Scanning patient files into the database

Education

Virgina College

Birmingham, Alabama

Associates in Science

With concentration in Health Care Reimbursements

Whitney M. Young Trade School

Simpsonville, KY

Certificates include:

• Medical Records

• Billing and Insurance

• File clerk

• Receptionist clerk

• Health unit coordinate

Saint Andrews Parish High

Diploma

Skills

Advanced knowledge of Microsoft word/excel/power point

Excellent leadership and organizational skills

Bookkeeping and filing

General accounting

Medical terminology

Data entry

References available upon request



Contact this candidate