Customer Service Administrative Assistant
Resume:
Daphne Duncan
**** ****** *****, ******, ** *****
abjbuh@r.postjobfree.com
OBJECTIVE: Administrative assistant position to apply developed
organization, consultant and customer service, communication, and project
management skills, acquired through over 7 years of work-related
experience.
QUALIFICATIONS:
. Administrative Assistant Experience
. Proficient MS Office, AutoCAD 13-2009
. Project Management Experience
. Office Management
. Consultant and Customer Service
. Scheduling
. Written Correspondence and Reports
. General Office Skills
. Organized and Designed Office Flow Structure
. Inventory and Vendor Management
. Marketing / Sales
. Billing and Invoicing
. Accounting / Bookkeeping
. Professional Presentation
. Front Office Operations
. Receptionist
PROFESSIONAL EXPERIENCE:
October 2008 to present Adecco
Engineering & Technical Temp Agency Rancho Cordova, CA
Adecco Administrative Temp Agency Rancho
Cordova, CA
SimplexGrinnell
Sacramento, CA
Administrative Assistant
* Schedule and assign maintenance and inspections of fire extinguishers
and commercial kitchen hood suppression systems
* Process paper work for jobs and inspections completed
* Bill and invoice the projects that were complete
* Updated, organized, and filed records
* Issue purchase orders
* Bill national accounts
* Payroll for (7) technicians
* Answer 5-line phone system
* Receptionist duties, written correspondence and reports
* Consultant and Customer Service
* Detail and produce computer aided drafting (CAD) plans of fire alarm
and suppression projects
June 2005 to October 2008 Philip Hawkins
Architect + Associates Roseville, CA
Administrative Assistant / Job Captain
* Oversee multiple projects and expedite plans through the permitting
process of the required city, county, state, or federal municipality.
Collect and process all necessary data to complete the permitting
process
* Written correspondence and reports
* Consultant and customer service on all projects
* Investigate and solve any issues that arise during completion of
projects
* Provide consulting related to agency and client coordination
* Project management
* Detail and produce computer aided drafting (CAD) plans of commercial
projects
* Inventory and vendor management
* Updated, organized, and filed records
* Receptionist duties
May 1998 to April 2004 NCI Building Systems
Houston, TX Administrative Assistant / Drafter/Designer /
Estimator
* Produce and refine estimates of the same metal buildings
* Present estimates to customers, written correspondence and reports
* Consultant and customer service
* Design changes and problem resolution during the quoting and design
stage of the building process
* Detail and produce computer aided drafting (CAD) blue prints and
plans, re-line corrections, and as built plans.
* Updated, organized, and filed records
* Answered phones (4-line phone system)
Daphne Duncan: Admin Resume
6500 Morgan Place, Loomis, CA 95650
June 1976 to June 2005 Various Dental Assistant and
Receptionist positions Sacramento, CA
Employer contact list upon request
Registered Dental Assistant / Receptionist / Office Manager
* Chair side assistant (RDA)
* Receptionist
* Written correspondence and reports
* Office Manager
* Sterilization
* CPR
* Office Organization and Flow Specialist
* Inventory and Vendor Management
* Update, organize and filed charts and records
* Payroll
* Bill and invoice
EDUCATION:
Associate of Science, Computer Aided Drafting and Design GPA
(3.98)
ITT Technical Institute Rancho Cordova, CA
Associate of Arts, Liberal Arts
American River College Sacramento, CA
Certificate of Completion, Update AutoCAD 2007
CAD Masters Sacramento, CA
Diploma Graduation from High School
Cordova Senior High School Rancho Cordova, CA
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