Customer Service Technician
Resume:
Ron L. Joyner
*** ******** ***, ******** ** *****
abjbtp@r.postjobfree.com
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To secure a position as a Customer Care Advocate
Education
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**/**-******* *. ******** Reynolds, Richmond, VA 23285
Health Records Coding Technician CSC, May 2013
Work History
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05/08-Present Storage Keeper1
Delaware North Company, Richmond Virginia
Oversee the receipt, storage, requisitioning and
disbursement of food
Operate company vehicles to provide delivery services to
consumer
Provide knowledgeable responses to telephone inquiries in a
professional manner
Maintain a current understanding of
the processing procedures
11/07-02/08 Security Officer
Allied Barton, Richmond, Virginia
Provide a visual security presence.
Conduct hourly rounds to ensure that employees have a safe
workplace.
Checked stairwells, fire exits, mechanical room, and fire
extinguishers
Monitor alarm systems; sign in and out keys and audiovisual
equipment.
Responded to and answered the security office telephone.
12/06-08/07 Bag Runner/ Skycap
Prime Flight, Richmond, Virginia
Assisted customers with luggage when boarding and
unloading flights
Provided aid to disable customers at boarding deck
Delivered world class customer service to build
customer satisfaction and loyalty
Provided effectively and timely resolutions to customer
inquiries
09/07-10/07 Assembly Line Technician
Sonoco, Sandston, Virginia
Work in a team environment, reading instructions and
assembling products.
Testing sub-assembled parts before doing their required
assembly.
Oversee the line to ensure all products are packaged in
orderly manner.
Demonstrated effective persuasive skills in
retail sales
Technical Skills
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Software: Windows 2007 - XP Professional
Applications: Proficient in: Microsoft Office 98- 2003 (Word, Excel,
Power Point) & Microsoft Works 97-2000
Contact this candidate