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Training Assistant

Location:
Redlands, CA, 92375
Posted:
October 16, 2010

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Resume:

Ginger Schwartz

**** ***** ****

Simpsonville, KY 40067

518-***-****

abjbtm@r.postjobfree.com

EMPLOYMENT

. Secretary, NYS Department of Labor (DOL), 8/09-8/10

Secretary to Manager for Human Resource Development (HRD). Set up

training and educational webinars for NYS DOL and associated

employees. Maintained several calendars and databases; conducted pre-

and post-webinar surveys; reviewed and posted training evaluations;

proofread and edited documents for statewide distribution; prepared

facilitators for statewide in-person training; set up meetings, video

and telephone conferences for various staff; responsible for weekly

statewide email announcements; handled travel arrangements for staff;

ordered and maintained supplies and processed purchase requests,

assisted internal and external customers with various HRD needs and

answered multi-line telephone.

. Secretary, NYS Office of Mental Health (OMH), 5/04-8/09

Supervised 2 employees; conducted interviews for potential employees;

completed and reviewed new hire, termination and

resignation/retirement paperwork for field and in-house employees;

served as liaison for Personnel for over 100 field employees;

maintained several databases; processed purchase requests: proofread

and edited work schedules, final reports and various other documents

for distribution to all NYS OMH facilities; maintained payroll for

field employees; distributed paychecks; scheduled meetings; traveled

to various field locations to train team supervisors on human

resources issues; performed unannounced audits on field supervisors at

various OMH psychiatric centers throughout the state, responded to

employees and supervisors calling with various payroll and personnel

issues.

. Clerk 2, NYS Office of Mental Health, 7/03-5/04

Same duties as above. Received promotion from Clerk 2 to Secretary in

May 2004.

. Clerk 2, NYS Department of Taxation & Finance, 9/00-7/03

Supervised 2 employees; administered health insurance and time and

attendance benefits for over 5000 employees; handled medical

documentation and family medical leave issues; received and processed

requests for military leave; conducted new employee orientation;

gathered and reported time and attendance statistics for monthly

reports; conducted interviews for potential new employees; hired and

trained new staff; drafted letters, policies and procedures regarding

employee benefits, trained employees on new time and attendance

tracking system (LATS).

. Resident Assistant, St. Catherine's Center for Children-Marillac

Family Shelter, 9/01-8/04

(Part time employment)

Interacted with clients for St. Catherine's transitional family

housing; provided crisis intervention and conflict resolution for

clients; ensured resident safety; kept progress notes on families;

provided recreational activities and homework assistance for children,

provided resident transportation.

. Homeless Action Committee (HAC), 10/99-10/09

Program Manager for HAC's 30 room single room occupancy (SRO) housing

facility from Jul 2000-Sep 2000. Duties included managing several

employees and residents in addition to managing the SRO. (HAC's

tenant population is formerly homeless currently active alcoholics,

many with mental health issues.) Served for many years as respite

employee serving as Program Assistant, Resident Assistant and Outreach

Van staff. Duties included providing services such as staff and

building management, record keeping and progress notes; administering

food, clothing, assistance and transportation to shelters, hospitals

and rehabilitation centers for homeless men and women; provided crisis

intervention and conflict resolution for tenants of SRO and monitored

tenants' medication intake; offered support and worked on goals with

tenants; provided tenants with recreational activities; advocated for

and served as liaison between tenants and law enforcement personnel,

health care facilities and the community.

. Counselor, Whitney M. Young Jr. Methadone Maintenance Treatment

Program, 3/00-7/00

Counseled methadone clients; provided case management; referral

services; served as liaison between clients and various agencies; kept

daily reports and monthly reviews on clients; co-wrote treatment plans

with clients; collected specimens for toxicology reports; held group

counseling sessions for clients; held mock interviews and helped

clients seeking employment by preparing them for training and the job

market.

. Clerk 1, NYS Department of Taxation & Finance, 1/99-3/00

Provided administrative assistance to senior staff involved in

examination preparation and distribution, proofread and edited

correspondence and human resources materials, maintained databases.

. Military Service - United States Army, 7/82-7/85 Honorable Discharge

31M Multichannel Communication Equipment Operator; Set up and operated

multichannel radio equipment for field communications; served as

women's floor supervisor, team supervisor and platoon clerk.

* Awards Received: Army Achievement Medal, Good Conduct Award and

Overseas Service Ribbon

EDUCATION

. B.A. English, Sage College, Albany, NY 5/99

. A.A. Liberal Arts, Maria College, Albany NY 12/95

* Academic Excellence - President's List and Dean's List for both

colleges

VOLUNTEER WORK

. St. Peter's Hospital Patient Aid, 2/00-6/00

Provided assistance to medical staff and patients in the

Medical/Surgical Unit

. Homeless Action Committee (HAC), 10/99-10/09

Participated in fund raising activities for HAC's Sleep-A-Thon in

Albany's Townsend Park, Tulip Festival, Lark Street Festival and HAC's

annual fund raiser dinner. Resident and Program Assistant; Outreach

Van Assistant; liaison for SRO tenants and homeless men and women for

various services.

. AIDS Council of Northeastern New York, 1/00-8/10

Participated in fund raising activities, set up and staffed book sales

for benefit of AIDS Council, assisted with drives for gifts and

monetary donations for AIDS clients for holidays and for school

supplies.

. WAMC Public Radio, 3/00-8/10

Collected telephone donations during fund drives for local public

radio station.

ADDITIONAL EXPERIENCE AND TRAINING

. Fundamentals of Time Management

. Creating a Training Plan

. Organizational Skills Training

. MBTI Assessment Workshop

. General First Aid and Adult CPR

. AIDS Prevention Training

. Specialized classes in heroin treatment and management

. Working with Customers

. Total Quality Management

. Proofreading

. Various computer training classes including job-specific database

training

. Supervisor/Team Chief Training with U.S. Army



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