Objective

Looking to obtain a challenging position where I can effectively utilize my variety of

training, work experience, customer service and communication skills.

Experience

Sales Associate

08/2009 - present

Ashley Stewart

Baton Rouge, LA

Cashier

Sales

Inventory

Stocking

Banking

Answering phones

Customer Service

Social Service Analyst 2

8/2004 - 3/2009

Department of Social Services-Office of Family Support

Baton Rouge, LA

Interview clients based on policies, guidelines and procedures

Make determination in eligibility for benefits

Mail correspondences to designated persons

Request all pertinent information to determine eligibility

Travel to different parishes to perform special projects representing DSS

Use budgets and calculations to perform daily duties

Answer phones and contact persons relevant to complete casework

Use computer programs to collect data needed to perform duties

Data entry

Typing

Refer customers to other entities that may be able to provide support

Medical and Income reviews to determine eligibility

Attend trainings and programs to increase knowledge of practices

Arts Specialist

6/2004 - 8/2004

YMCA

Baton Rouge, LA

Arts Program Director for children in summer camp

Field trips

Counselor

Painting

Crafts

Budgets

Teacher planning

Senior Lead/Barista

10/2001 - 5/2004

Community Coffee

Baton Rouge, LA

Prepare espresso and coffee beverages

Cashiering

Accounting

Inventory

Supervision

Assistant to Manager

3/2001 - 8/2001

Hair Crown Beauty Supply

Baton Rouge, LA

Taking inventory

Stocking

Cashier

Accounting

Student Worker

8/1998 - 12/2000

Northwestern State University

Natchitoches, LA

Answer phones

Typing

Filing

Dorm Desk Receptionist

Cashier

4/1999 - 4/2000

Super Kmart

Baton Rouge, LA

Customer service

Greeter

Cashier

Floor sales

Stocking

Education

Completion Date

Issuing Institution

Qualification

Course of Study

Expected completion: 07/2010

Our Lady of the Lake College/ 7434 Perkins Road, Baton Rouge, LA 70808

225-***-****

Bachelors Degree

Health Science

5/2003

Our Lady of the Lake College/ 7434 Perkins Road, Baton Rouge, LA 70808

225-***-****

Associates Degree

Clinical Laboratory Science

12/2001

Louisiana State University/ 3800 Highland Road, Baton Rouge, LA 70808 (225)

578-8200

2 Years at College

Medical Technology

12/2000

Northwestern State University/ 735 Highway 6, Natchitoches, LA 71457 (318)

357-6011

3 Years at College

Medical Technology

Skills

* Collect, count, and disburse money, do basic bookkeeping, and complete

banking transactions.

* Communicate with customers, employees, and other individuals to answer

questions, disseminate or explain information, take orders, and

address complaints.

* Answer telephones, direct calls, and take messages.

* Compile, copy, sort, and file records of office activities, business

transactions, and other activities.

* Complete and mail bills, contracts, policies, invoices, or checks.

* Operate office machines, such as photocopiers and scanners, facsimile

machines,

voice-mail systems, and personal computers.

* Compute, record, and proofread data and other information, such as

records or reports.

* Maintain and update filing, inventory, mailing, and database systems,

either manually or using a computer.

* Open, sort, and route incoming mail, answer correspondence, and

prepare outgoing mail.

* Review files, records, and other documents to obtain information to

respond to requests.

Honors

Excellence Awards- Department of Social Services due to increasing accuracy

ratings

Member of the Clinical Laboratory Association

Member of Alpha Kappa Alpha Sorority, Inc. since 1999

Contact this candidate