Marilyn Formella

***** *. ***** ** - #**

Hales Corners, WI 53130

262-***-****

abjbos@r.postjobfree.com

Objective: To secure a permanent, full-time sales/customer service

position utilizing my skills in communications, analysis, problem solving,

and the use of computer hardware and software applications

STRENGTHS: Strategic, Intellection, Input, Connectedness, and Learner

Hunter Business Group - Business Consulting Firm (Glendale, WI) 2010

Marketing Representative - Contract Position

Communicated with active and prospective customers of Essilor, premier

manufacturer of optical lenses

Completed profiles and input data into contact management software -

SalesLogix

Generated sales leads for anti-reflective and digital surfacing equipment,

and business buy-outs

Achievements: Reached profile goal for active customers; made

recommendations to client

M&I Bank (Brookfield, WI) 2010

Loan Servicing Specialist I - Contract Position

Reviewed documents to meet loan policy and compliance requirements

Communicated with insurance agencies, insurance companies, and bankers

Updated property and casualty insurance policies in database for businesses

with commercial loans

Achievements: Reached three-day service goal per client's ISO requirements

BIG Systems - Dealer of Large Format Printing Equipment (Menomonee Falls,

WI) 2010

Inside Sales Coordinator

Developed central database of customer information, including equipment and

media usage

Communicated with prospective customers to develop a target market database

Achievements: Generated leads for sales of new equipment

Wells Fargo Home Mortgage (Milwaukee, WI) 2009

Lien Release Processor - Contract Position

Processed lien releases for mortgage loan payoffs in several states

Researched county fees and mailed out proper legal documentation

Achievements: Increased monthly production by 16%

Kohl's Department Stores (Germantown, WI) 2009

Consultant - Contract Position

Created excel spreadsheets to produce nametags for annual conferences in

Orlando, FL and Milwaukee, WI

Achievements: Processed 2,400 records and completed assignment accurately

and on-time

Guide Book Publishing (St. Louis, MO) 2008

Account Executive

Sold print advertising for Annual Church Directories by consulting with

local businesses

Compiled information for graphic design and sales departments

Achievements: Developed and presented key account proposals for publishing

in multiple directories to increase sales

GE Infrastructure - Water & Process Technologies (Glendale, WI) 2006-2007

Consultant - Contract Position

Assisted Global Sourcing Leader and Buyers in the purchase of parts for the

manufacture of water softeners, reverse osmosis and filtration systems for

residential and commercial use

Achievements: Automated purchase orders utilizing SAP, expanded vendor

database for more effective vendor management, and cleaned up SCARS and

SPARS in Quality

On-Site Health Care (Oak Creek, WI) 2005-2006

Inside Sales

Generated leads and promoted Wellness Programs to employers, unions,

brokers, and consultants

Arranged, facilitated, and exhibited at Wellness Fairs throughout Wisconsin

Developed database utilizing Goldmine contact management software

Achievements: Helped a young company identify its target market

US Bank (West Allis, WI) 2004-2005

Call Center Representative

Answered inquiries and solved problems for retail customers

Promoted and sold new products including checking/savings accounts and

credit cards

Referred new business to other departments including commercial and

investment accounts

Achievements: Recipient of Perfect Service Award

WisconsinJobs.com (Milwaukee, WI) 2003-2004

Regional Account Manager

Sold online recruitment services to employers in Madison and SW Wisconsin,

via personal contact, email and telephone

Suggested numerous improvements to the website based on feedback from

customers

Achievements: Doubled company sales in one year

Trader Publishing (Brookfield, WI) 1998-2001

Advertising Consultant

Consulted with employers to determine their recruitment needs

Managed database utilizing TeleMagic contact management software

Developed recruitment campaigns for positive results

Achievements: Number one sales representative in the nation in sales

growth (+371%) after first full quarter; recipient of the General's Club

Award

World Marketing Alliance (Brookfield, WI) 1996-2001

Securities Representative (Part-time)

Consulted with individuals to determine their investment goals

Developed appropriate financial plans by inventorying assets, funding money

market accounts, mortgages, life insurance, annuities, and trusts

Achievements: Placed over a million dollars of money-under-management

Education:

Alverno College, BA-Business and Management, Computer Studies, 1997

Network Association for Professional Saleswomen, Past President

Attended human development seminars given by: Stephen Covey, Brian Tracey,

Dale Carnegie, Napoleon Hill, W. Clement Stone, Og Mandino, Wayne Dyer, and

Deepak Chopra

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