Quality Assurance Manager

D asha B. Allen

**** **** **** ******

Shreveport, LA 71106

318-***-****

***********@*****.***

EDUCAT ION

Remington College-Shreveport Campus

Medical I nsurance and Coding D iploma to be awarded June 17 2010

Perfect At tendance Award

CERT I F ICAT IONS AND TRA I N I NG

• OSHA/H IPAA

SKILLS

• Anatomy and Physiology

• Appointment Scheduling

• M icrosoft Office 2007 Word,

PowerPoint,Excel

• 10 Key

• Telecommunications

• Typing 32 WPM

• Medisoft

• •

Medical Terminology Post Patients Charges and

Payments P re-cert

• •

ICD-9-CM, CPT, HCPCS Insurance Claim Filing

Coding

• Insurance Verification and

EXPER IENCE

Housekeeper

Claiborne Manor, Homer, LA 11/2007-02/2010

Duties: Perform housekeeping responsibili ties to maintain clean work areas around

t he facilty.

Comply with all requirement of the Company’s Quality Assurance Program other

d uties as assigned by supervisor.

Cashier

Handee Pak Store, Homer, LA 03/2005-11/2007

Duties: Counts money in cash drawer at beginning of shift to verify amount. Collects

cash, checks, or charge payments from customer and counts back change to

customer.

Shift Manager

McDonald’s, Homer, LA 05/2002-06/2006

Duties: Develop skills to lead others in Operational Excellence in service quality,

p roduct quality, and maintaining restaurant equipment. Develop skills in leading

teams. Recognize the importance of team building and use appropriate tools and

techniques to help teams reach their full potential. Use appropriate leadership

approaches to develop high-performing teams and individuals.

P ROFESSIONAL M E MBERSH IP

AAPC-American Academy of Professional Coders

Contact this candidate