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Real Estate Customer Service

Location:
Myrtle Beach, SC, 29579
Posted:
October 16, 2010

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Resume:

LAUREN A. CASTELLI

E-mail: abjbn1@r.postjobfree.com

**** ******* ****** ? Myrtle Beach, South Carolina 29579 ? Home (843) 742-

**** **** 732-***-****

OBJECTIVE

To obtain a job in the legal/real estate/mortgage field. Offering highly

effective written and verbal communications, strong analytical and

problem solving abilities and excellent organizational and facilitation

skills. A business professional who learns quickly and has proven ability

to exceed objectives in a fast paced, highly sensitive, customer centric

environment. A strong team player with leadership skills and demonstrated

strengths in:

Customer Relations Calendar Management Customer Follow-up

Database maintenance Research and look-up Telephone

Management

Multi-Tasking Computer Systems Organization and

Planning

BUSINESS EXPERIENCE

Giant Title Agency, LLC., Freehold, NJ April 2007 - February 2010

Title insurance processor/Agent

Responsibilities include processing real estate title commitment orders

for all refinances and purchase/sale transactions. Reading property

searches and typing title commitments as well a preparing all necessary

correspondence to be forwarded to the client. Expeditiously handling any

and all issues that would prevent the passage of clear title. Preparation

of all real estate documents, including but not limited to HUD-1,

mortgage documents, affidavits, correspondence and the disbursement of

loan proceeds.

GOLDSTEIN & BACHMAN, P.A., OLD BRIDGE, NJ July 2004 - March 2007

Legal Secretary/Real Estate Paralegal

Responsibilities include the handling of real estate transactions from

opening to post closing, including the preparation of all loan closing

documents, including HUD-1, deeds, affidavits and original/routine

correspondence as well as the disbursement of all loan proceeds.

Supporting client relationships as well as performing discrepancy

research. Matrimonial law and general litigation responsibilities include

file maintenance, the preparation of pleadings and correspondence as well

as heavy client contact, court contact, attending to discovery time

limits and organization.

WILMORITE PROPERTY MANAGEMENT, FREEHOLD, NJ January 2002 - July 2004

Customer Service Representative

Responsibilities include answering customer questions, providing

directions and making recommendations. Point of sale for gift

certificates with responsibility for cash collection and recalculation.

Ensure Mall's 254 tenants meet start and stop time requirements,

coordinate housing emergency's and security situations.

HOWARD SCHULTZ & ASSOCIATES, OLD BRIDGE, NJ August 2000 - January

2002

Administrative Assistant- Audit Firm

Responsibilities included data entry, invoice reconciliation, discrepancy

research, vendor bill back and supporting client relationships.

Answering phones, organizing office work areas, prepare original/routine

correspondence file and document management.

EDUCATION

Brookdale Community College, Lincroft, NJ Associates Degree: Marketing

-June 2004

NJ Licensed Title Agent

PROFICENCIES

Word ? Excel ? PowerPoint ? Outlook ? Internet ? Dictaphone ? Lexis

Nexis Time Matters ? Title Express? Type, 40wpm

REFERENCES

Provided upon request



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