Customer Service Sales

DERRICK A. SISK

**** ****** ***** ***, **** Columbia, SC, 29169 ? 803-***-**** ?

abjbmf@r.postjobfree.com

Capabilities Profile...

Professional with proven management and leadership experience who is

honest, dependable, energetic, observant, versatile, resourceful, a multi-

tasker, and exceeds in:

Operations Management Training and Development Taking on Challenges

Inventory Control Individual and Team Reducing Shrink

Coaching

Profit and Loss Procedure Implementation Managing "Challenged"

Stores

Time Management Team Assessments Addressing Constant

Change

Supervision Mentoring Others Meeting Deadlines

Customer Service Two-Way Communications Conflict Resolutions

Key Accomplishments . . .

( Reduced retail shrinkage by 50% creating an annualized savings of more

than $17,000.

( Balanced labor needs against sales projections to maintain a positive

1% below labor budget while increasing sales over 10% of projections.

( Exceeded company standards and generated the highest store bonus pool

within 18 months of becoming manger of a "challenged unit".

( Acted as a resource and mentor to other managers in daily operating

procedures, inventory management and company standards.

( Awarded the annual District Paragon Recognition Award over my peers and

was selected to attend the annual system wide merchandise and trade

conference.

( Promoted to store manager ahead of 16 more senior assistant managers

after only being with company for less than 18 months.

( Grew store profits to over $109,000 by focusing on daily operations,

controlling shrinkage and routinely coaching store team to give excellent

customer service.

Experience...

Route Sales Rep - Physicians Wear, Columbia, SC

2007 to Present

Truck Driver - N.W. White, Columbia, SC

2007 to 2007

Route Sales Representative - G&K Inc. Lexington, SC

2006 to 2007

Sales Associate/Route Driver - Drillers Service Inc, West Columbia, SC

2005 to 2006

Store Manager - CVS Pharmacy, Columbia, SC 1996 to

2004

Grocery Manager - Food Lion, Lexington, SC 1991 to

1996

Education and Military...

Sage Tech, CDL School

2005

US Army - Specialist, Nurnberg, West Germany 1986 to

1990

Additional Service - recalled for 90 days in 1991 for

Operation Desert Storm

General Studies Anderson College - Anderson, SC

1983 to 1985

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