Roshanda Johnson

**** ******** ****** ***** **** MS 39194 769-***-****

abjbm0@r.postjobfree.com

Career Objective: Seeking a challenging career within a Administrative

department where a working knowledge of office procedures, ethical practice

and clerical proceedings, will be fully utilized and expanded.

Skills: Possess working knowledge of Microsoft and other software products

and computer applications including but not limited to, windows, word

processing, power point presentation, spreadsheets application and Internet

applications. Problem solving, customer service, scheduling, multi-tasking

and reporting skills.

PROFESSIONAL EXPERIENCE

Progressive Disability / Non-Attorney Disability Representative 7/08- 2/10

Conduct Interview and help claimants develop their claims for Social

Security Disability and or SSI. Assist claimants in filing for

administrative appeals and adjudication review. Consult with claimants

about how to handle financial matters. Complete and submit paperwork for

Social Security hearings and in-person interviews. Receive all

correspondence from Social Security benefits on behalf of claimant.

Represent the claimant at Social Security hearings and in-person

interviews. Provide documents and answer questions regarding case.

Mississippi Department Of Corrections / Administrative Assistant 4/10 -

present

Maintains calendar events, Maintains department/programs files and records,

Assists in preparing budgets for the department. Drafts and prepares

correspondence. Communicates policies, procedures, and federal and state

regulations. Organize and schedule meetings. Research and collect required

information. Compiles data and prepare special reports. Generate regular

reports. Prepares, reviews and processes various requests and requisitions.

Advance America / Customer Service Representative 5/07 - 12/07

Review operating results of center daily, weekly and monthly to identify

areas of opportunity of increased profits and decreased expenses. Ensure

procedures outlining opening closing, banking, collection and audits, loss

prevention and other company policies. Provide exceptional services and

support to consumers, ensure all documentation is included in each customer

file.

Mississippi Dept. Of Correction/Administrative Asst. / Records Tech 1/07

-12/05

Provide Administrative support to Director of Records as directed including

processing letters, memos, emails and other correspondence. Create, update

and maintain spreadsheets in excel. Set-Up and maintenance of office filing

system. Audit and review inmate and probation files for accuracy. Gather

and assimilates documents indication inmate reception at the State

Penitentiary, verify legal confinement of inmates housed in county jails

by MDOC. File material into the central or inmates master file.

EDUCATION

June 1997 Antonelli College, Jackson MS,

Computerize Office Specialist A.A

August 03-05 Jackson State University, Jackson MS

Psychology

REFERENCES AVAILABLE UPON REQUEST

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