Project Manager Management

curtis sharp

Colorado Springs, CO ( *******@***.*** ( 719-***-****

PMP Certified IT Technical Project Manager with expertise in SDLC

application development, project management, C-level communications, and

offshore resource supervision

SUMMARY OF QUALIFICATIONS

PMP CERTIFIED PROFESSIONAL WITH 12+ YEARS EXPERIENCE MANAGING ENTERPRISE

LEVEL SOFTWARE DEVELOPMENT AND IT OPERATIONS PROJECTS. A RESULTS-DRIVEN

MANAGER AND COACH WITH 8 YEARS EXPERIENCE LEADING OFFSHORE TEAMS.

Extensive knowledge of Waterfall, Agile (SCRUM) and RUP. Experienced in

PMI Project Management Principles, facilitating issues, resolving

conflicts, developing / documenting policies and procedures. Expert in

gathering, analyzing and defining business and functional requirements;

creating global metrics, trend charts and EVM decision-making tools; data-

modeling and process-mapping initiatives; and designing/re-engineering

processes, workflows and technology. 8 years programming experience in

Cobol, C++ and Java.

Expertise

Strategic Technology Planning Major Software/Systems

Data/Business/Systems Analysis Implementations

Data Flow & Process Mapping Testing/Scripting/Documentation

Database Design & Management

Education And CREDENTIALS

. MASTER OF BUSINESS ADMINISTRATION, UNIVERSITY OF ST. THOMAS, MINNEAPOLIS,

MN

. Graduate courses in IS, Colorado Technical University, Colorado Springs,

CO

. Bachelor degree, University of Denver, Denver, CO

Certifications

. PMP - Project Management Professional, Project Management Institute #

1272372

. Wood Badge - Boy Scouts of America leadership training

Professional Experience

CONSULTANT 1/2009-PRESENT

self employed Colorado Springs, CO

Adjunct Professor - Teaching high school and college level classes in

Computer Science, Business and Music is what I do in- between contracts.

Test project manager 7/2008-12/2008

sapphire technologies (assigned to Bank of America) Charlotte, NC

Largest IT consulting firm in the US.

. Tools: Microsoft Excel, Project, Visio, Word and SCRUM.

. Managed a 40-person team, consisting of managers and testers, in India,

Mexico, and the US.

. Conducted regression testing on new teller application releases and

scheduled test cases.

. Handled data set up and entry into Mercury Quality Center.

. Tracked all aspects of projects using Microsoft Project.

. Reviewed the project management office's (PMO) budget forecast and made

suggestions for personnel headcount required to fulfill the workload.

. Held two meetings per day-one technical and one management-to discuss

accomplishments, assignments, funding, and next steps.

Accomplishments

. Developed a project charter and a project plan-detailing work breakdown

structure, resource allocation, mitigation of risks and issues-to

communicate with project teams and stakeholders.

. Maintained a daily meeting review document showing issues and action

items, which was used by the project team and by management.

. Created a project cost document used by management to track expenses

against project costs and resource utilization against expected

benchmarks.

senior Test project manager 6/2007-6/2008

teksystems (assigned to Verizon) Colorado Springs, CO

IT consulting firm.

. Tools: C++, Mercury Quality Center; Microsoft Access, Excel, Project,

SharePoint, Visio and SCRUM.

. Managed a 90-person team, consisting of managers and testers, in India,

Europe, South America and the US.

. Led testing teams on four implementation cycles of new software releases.

. Conducted testing analysis and managed execution of test scenarios.

. Tracked resource utilization for budget and built a project charter and

project plan.

. Participated in design sessions for issues related to application

performance.

. Worked with development and stakeholders to manage scope creep.

. Maintained a Web-based Intranet dashboard, containing detailed testing

information, for senior- and executive-level management.

. Responsible for setting up infrastructure for testing scenarios.

Accomplishments

. Discovered a design flaw in a customer profile tracking application and

led an issue resolution team, resulting in a successful test that ran

according to business requirements.

. Created a database application in support of gathering testing

requirements that decreased the requirements gathering process by 25% and

increased reliability of the resultant test scenarios.

. Created a Microsoft Access application to capture test case data, saving

project managers significant time as data was organized and secure.

senior project manager 1/2006-4/2007

fidelity national financial Jacksonville, FL

Largest provider of mortgage backend services.

. Tools: Java, Mercury Quality Center; Excel, Project, SharePoint, Visio,

SCRUM and RUP.

. Managed a 100-person team, consisting of managers and testers, in India,

Mexico, and the US.

. Handled project management, including seven subprojects, for replacement

of revenue-tracking and mortgage document warehousing systems, overseeing

a team of 100 in Florida, Texas, California, and India.

. Participated on infrastructure design board for project hardware

requirements.

. Assisted junior project managers with project plans, management skills,

and technical reviews.

. Led joint application development (JAD) sessions with clients and

business analysts to identify project requirements and design criteria.

Accomplishments

. Developed a Microsoft Access internal application for change control for

project requirements.

. Implemented RUP standards for the PMO and mentored others on proper usage

of methodology.

. Took over management for a project that was 9 months behind schedule.

. Changed project methodology to a more agile method.

. Decreased QA testing costs by 50% by negotiating a new QA structure

with senior management.

. Sped up development and QA cycles by more than 25% by moving offshore

resources onshore.

Project manager 8/2001-12/2005

self employed Colorado Springs, CO

. Tools: Cobol, Microsoft Access, Excel, PowerPoint, MS Project, Visio,

Word, Agile and RUP.

. Managed offshore teams, consisting of managers and testers, in India,

Russia, Mexico and the US.

. Participated in all facets of the SDLC process, bringing various projects

back on track.

. Trained staff members in project methodology and practice.

. Built statements of work that tracked resource allocation, risk

mitigation, and scope creep.

. Led QA and regression testing for C#/.NET application.

Completed projects (Independent IT Consultant experience continued)

. ITT - Coordinated Microsoft Project management plan in support of Federal

Government requirements.

. EMC - Created a Visual Basic application that allowed management to

review outstanding trouble tickets in useful summary forms.

. MCI - Assisted with the implementation of an effective database design.

. CrosStor - Created Microsoft Project plans for product testing, resulting

in the ability to track progress against plan for multiple projects.

project manager / program manager 8/2000-8/2001

EMC2 CORPORATION Colorado Springs, CO

Provider of data storage technology to the NAS and SAN markets.

. Tools: Microsoft Access, Excel, Project, Visio, Visual Basic, and Word.

. Monitored 5 projects concentrated on the EMC version of UNIX operating

system, with 55 developers, in Colorado Springs, with tasks including

interfacing with team leads, writing summary reports, and coordinating

development activities.

. Researched new requirements and design criteria for next releases; and

participated in corporate design sessions for new products.

. Researched the fault tolerant marketplace and tracked new Microsoft

products.

Accomplishment

. Designed a Microsoft Access database that allowed managers to view

trouble tickets in various summary forms-resulting in ease in tracking of

outstanding tickets and more efficient overall coordination.

manager premium field support 5/1997-8/2000

oracle CORPORATION Colorado Springs, CO

One of the largest providers of database and application software to the IT

industry.

. Tools: Microsoft Access, Excel, Project, Visio, and Word, IBM Mainframe.

. Managed premium field support operations in Colorado, Utah, Montana,

Wyoming, and Idaho, and oversaw a team of 30 technicians.

. Negotiated support contracts with clients, built project plans, and

coordinated application implementations.

. Participated in sales calls and responded to RFPs.

Accomplishments

. Managed delivery of services on $15M in ongoing contracts.

. Grew the support team by 50%, resulting in more diversified team skills

and a 20% increase of contracts.

IMPLEMENTATION PROJECT MANAGER

10/1995-5/1997

TEXAS INSTRUMENTS

Dallas, TX

Responsible for coordinating the building, maintenance and rollout of

Composer (IEF) on Tandem on an international scale.

. Tools: MS (Access, Excel, Office, Word, Project), Tandem (Cobol, C++,

Guardian, NonStop SQL, Pathway, Scobol, TACL, TAL), Mainframe (Tandem

and IBM)

. Managed offshore implementation teams from England and Europe .

. Created a TACL macro to facilitate the installation process across

multiple systems.

. Wrote project plans for each implementation.

. TI (IEF) project was adopted by James Martin Associates in Europe and

was extremely successful.

. Worked in Europe coordinating project teams and resolving technical

support issues.

Accomplishments

. Managed international delivery of IEF on Tandem.

. Built 2nd level support for Tandem products in call center.

. Supported international sales efforts.

Additional 8 years experience as Programmer / Analyst, Tandem Computers,

Dallas, TX, and Minneapolis, MN: Cobol, C++,TAL,Assembler,Pathway,Enscribe,

SQL, DB2.

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