Daphne C. Johnson
Greenville, Ms 38703
*********@*****.***
Objective: to obtain a customer service position in which my extensive experience
can be further developed and utilized.
Summary of Qualifications:
4 yrs of successful experience with customer service
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Strong ability to multi-task in a fast-paced environment
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Exceptional communication skills written and verbal
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Motivated towards achieving set goals in a timely manner
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Dependable and punctual
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Experience:
AT &T customer call center-Greenville, Ms Aug. 2007-present
Information Services Assistant
provide telephone information from a computerized directory
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assist customers with requests in a timely but courteous manner
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work in a fast paced, repetitive environment
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Blockbuster Video- Greenville, Ms
Shift leader Aug. 2006-2007
keeping daily operations flowing smoothly
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responsible for ensuring that employees are present and the work is completed on
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time
• provide support, direction, and assistance to all employees on all areas of their
duties
• responsible for scheduling, staffing, and organizing the work and workers on their
shift
Education:
Greenville- Weston High School
High school diploma
References Available Upon Request