Customer Service Years Experience

Location:

Posted:

October 16, 2010

Andrew Williamson

Contact Information: 512-***-**** / ******.************@*****.***

Objective: Print Production Associate

Highlights:

. B.A. degree in Communication

. 5 years customer service experience

. Very strong attention to detail, very organized; experience managing

multiple projects at a time with strict deadlines

. 3 years experience working for publishing companies

Writing/Editing Experience:

Victory Publishing Co., Night Editor/Reporter (June 2009-April 2010)

. Edited print and online content for style, grammar, accuracy and

clarity; reviewed online newscast

. Planned, researched and wrote hard-news, features and travel

articles; kept regular contact with key officials and sources

. Sent reporters on hard-news assignments as needed

The Shorthorn, Copy Desk Chief (Jan.-May 2009)

. Hired, trained and supervised eight-person team of copy editors;

developed editing standards and processes

. Selected content for and layed out inside printed publication pages;

taught staff how to lay out pages

. Had final authority on all material moved from copy desk

The Shorthorn, Copy Editor (May-Aug. 2007, Jan.-Dec. 2008), Reporter

(Aug.-Dec. 2007)

Education:

The University of Texas at Arlington

. B.A., Communication (May 2009)

. Minor in Business Administration

Awards:

. Murray C. and Nona Poston Journalism Scholarship (UTA Communication

Department)

Other Experience:

. Research (LPS National Flood 2007)

. Sales (Club Demonstration Services 2005-2006)

. Customer Service (Valero 2006, Domino's 2005-2006, Speedy Stop 2004,

Yaghi's New York Pizzeria 2002-2004, Jason's Deli 2002, Mr. Gatti's

2001-2002)

References Available Upon Request