Customer Service High School

Experience crew leader

Americorps / Nevada Conservation Corps; Nevada May 2010-September 2010

Skills Needed: camping, building trails, chainsaw use, wilderness first

aid certification, leadership skills, ability to teach new skills to

others, safety around tools, traveling long distances in vehicles, working

long hours in all types of weather, ability to adapt to new situations,

ability to work independently, physical labor, working and living with your

co-workers.

Reason Left: My contract ended on September 9, 2010.

Crew member

Americorps / Nevada Conservation Corps; Nevada August 2008-May 2010

Skills Needed: camping, building trails, chainsaw use, first aid, safety

around tools, traveling long distances in vehicles, working long hours in

all types of weather, ability to adapt to new situations, ability to work

independently, physical labor, working and living with your co-workers.

Reason Left: My contract ended on September 9, 2010.

office assistant

Peterson, Johnson, and Murray; Milwaukee, WI August 2007-July 2008

Skills Needed: data entry, billing, filing, closing cases, mailing out

checks, sending past due statements, destroying files, reception desk,

answering phones and transferring calls, helping clients, good customer

service, mail room, using Word and Omega programs, using Groupwise inter-

office email, using the copying machine, doing other various miscellaneous

projects that are assigned to me.

Reason Left: I had received and accepted a job working for the Nevada

Conservation Corps.

FOOD WORKER/CASHIER

Restaurant Operations; University of Wisconsin-Milwaukee

Aug. 2004-Oct. 2006

Skills Needed: preparing food, unloading food orders, making sandwiches at

Burger King, cooking food, keeping the lobby clean, helping customers with

questions and problems, cashiering.

Reason Left: I had enough work to do at Chiropractic Company to keep me

busy.

insurance coordinator

Chiropractic Company; Shorewood and Glendale, WI Sept. 2001-May 2007

Skills Needed: entering patient visits, entering insurance and patient

payments, printing/sending out medical claims, fixing insurance problems,

sending out requested medical records, billing, collections, insurance

verification, using Word and Eclipse programs, using copying and fax

machines, having good customer service at the front desk, answering phones,

helping patients, scheduling patients, filing.

Reason Left: I went on a volunteer trip to Ecuador and was unable to take

a leave of absence.

Side-note: I started as an office assistant in Sept. 2001. I worked my

way up to being the insurance coordinator of the Shorewood Clinic over the

years that I worked for Chiropractic Company.

KENNEL WORKER/DOG BATHER

Trim Time Pet Center; Glendale, WI Nov. 1999-May 2001

Skills Needed: taking care of dogs and cats in the kennel, feeding animals

on time and with appropriate food requirements, cleaning cages, playing

with animals, bathing dogs for the groomers, drying dogs, laundry,

productive animal skills

Reason Left: I was getting ready to go to college.

Education nicolet high school

Glendale, WI - 1998-2001

University of Wisconsin-milwaukee

Milwaukee, WI - 2002-2008

Major: Women's Studies; Certificate: Cultures and Communities; Golden Key

Honor Society Member

Adelman travel academy

Milwaukee, WI - summer of 2006

Certification in the travel industry

languages Spanish; 7th grade-senior year in high school

American Sign Language; Fall Semester 2002-Fall Semester 2006

VOLUNTEER * I have worked at a women's center making food and interacting

with the women.

I have donated blood on a regular basis.

I spent two weeks in Costa Rica doing organic farming and feeding

endangered Macaws.

I spent two weeks in Ecuador doing conservation work in the rain forest.

I have participated in different walk/run events to raise money for

different foundations.

I was a Big Sister in the Big Sister, Big Brother Program from 2006-2008 (I

had the same Little for the whole 2 years and I still talk to her).

I helped teach English as a Second Language and teach adults to read at

Literacy Services of Wisconsin (I did this for one semester).

I was an Americorps volunteer for the Nevada Conservation Corps from August

2008-September 2010.

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